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市场调查报告书

欧洲在线支付方式(2021)

Europe Online Payment Methods 2021

出版商 yStats.com GmbH & Co. KG 商品编码 1013687
出版日期 内容资讯 英文 189 Pages
商品交期: 最快1-2个工作天内
价格
欧洲在线支付方式(2021) Europe Online Payment Methods 2021
出版日期: 2021年06月10日内容资讯: 英文 189 Pages
简介

冠状病毒感染 (COVID-19) 尽管在感染传播期间各种替代支付方式迅速蔓延,但欧洲消费者仍然有更传统的网上购物方式,倾向于选择。因此,信用卡和借记卡是许多国家的首选。然而,在某些市场(德国、意大利、波兰等),电子钱包的数量超过了卡片。此外,BNPL(先买后付)等替代支付方式正变得越来越流行,在一些国家,五分之一的商店安装了BNPL。在德国,大约一半的消费者知道这种支付方式的存在,大约三分之一的消费者计划使用它。加密货币支付的发展速度仍然缓慢,但有迹象表明未来使用次数会增加。

安全性、简单性和支付速度在支付方式的选择上扮演著重要的角色,但德国和西班牙倾向于强调安全性,而英国则倾向于强调支付的便捷性。

本报告分析了欧洲(西欧/中欧和东欧)在线支付方式的趋势,并选择和使用了全球和欧洲内部在线支付方式的趋势、主要支付方式和用户的趋势。我们将向您发送诸如数量、付款次数和付款金额的变化和预测以及按地区和国家划分的详细趋势等信息。

目标区域:

欧洲

本报告中提到的公司:

Paypal、Sberbank、Blik、PayU、Przelewy24、美国运通、Apple Pay、Google Pay、Klarna、Stripe、Robinhood、Ingenico、Nuapay、Unifiedpost、Crossinx GmbH、Bancontact、VIPPS、Yandex.Noney、Tinkoff、Alfa Bank、 Samsung Pay、Raiffeisenbank、Rocketbank、Germin Pay、俄罗斯标准、MTS Money、VK Pay、VTB、QIWI、FitBit Pay、MasterPass、Visa、SkyCash、N26、Checkout.com、Danske 银行、Handelsbanken、Nordea、Swedbank、SEB、OP金融集团

目录

第一章管理总结

第 2 章全球市场趋势

  • 主要在线支付方式:受访者百分比(2020 年 8 月)
  • 消费者明年考虑使用的主要支付方式:消费者占比(2021 年 3 月)
  • 可用的主要支付方式 --B2C/B2B:支付决策者的百分比(2020 年)
  • m 电子商务交易额-电子商务交易总额的比率(2021/2025)
  • 二维码支付:数字钱包支付总额的百分比(2020/2025)
  • 加密货币识别:千禧一代客户百分比(2021 年 3 月)
  • 欺诈活动的主要支付方式:欺诈活动/结算专家的百分比(2020 年 8 月)
  • 电子商务欺诈造成的损失(2020/2021)
  • 人脸识别支付用户数(2020/2025)
  • 使用语音识别确认交易的用户数量(2020/2025)
  • 可能转向数字银行的在线消费者:受访者百分比(2020 年 12 月)

第 3 章欧洲

  • 全区概况
  • 发达国家
    • 英国
    • 德国
    • 法国
    • 西班牙
    • 意大利
    • 荷兰
    • 瑞士
    • 瑞典
    • 比利时
    • 挪威
    • 丹麦
    • 芬兰
    • 奥地利
    • 葡萄牙
  • 新兴国家
    • 俄罗斯
    • 波兰
    • 土耳其
    • 捷克语
    • 葡萄牙
    • 罗马尼亚
    • 匈牙利
    • 乌克兰
    • 保加利亚
    • 克罗地亚
目录
Product Code: 1530

Online payments are gaining momentum amid COVID-19, and security issues play a special role: new yStats.com report.

The latest publication from Germany-based online research firm yStats.com, "Europe Online Payment Methods 2021" provides insights into the current state and advances of the online payment market in the European region. Among other findings, the publication reveals that despite consumers in Europe still tending to choose traditional payment methods for online shopping, there were some others that gained special attention during the COVID-19 health crisis.

Cards and digital wallets are still the most used online payment methods in Europe

Despite the acceleration of various alternative payment methods during the COVID-19 pandemic, European consumers still tend to choose more traditional ones when it comes to online shopping. With that, credit and debit cards are the first choice in many markets in the regions. However, in some markets, E-Wallets even outpaced cards. This was the case, for example, in Germany, Italy, and Poland, according to recent research cited by yStats.com. Alternative means of payment such as Buy Now Pay Later also are gaining in popularity. In Europe, on average, one in five merchants in select European countries offered the BNPL option in 2020, with "growth mindset" businesses even more likely to do so. Moreover, on a country-level, in Germany, about half of consumers who were aware of the existence of this payment method in 2020, had already used it, and around one-third were planning to use it in 2021. Payments using cryptocurrency are developing rather slowly in Europe, however, there are still some signs of an upward trend in usage in the future.

Security, convenience, and speed of payment were the top requirements for payment providers

For the European online shoppers, three factors played a special role in selecting a payment method: security, simplicity, and speed of payment, according to surveys referenced in the yStats.com report. Moreover, for shoppers from Germany and Spain, security was the top requirement among payment providers, whereas digital buyers from the UK appreciated ease of payment and conveniency the most.

Covered Regions:

Europe.

Companies Mentioned:

Paypal, Sberbank, Blik, PayU, Przelewy24, American Express, Apple Pay, Google Pay, Klarna, Stripe, Robinhood, Ingenico, Nuapay, Unifiedpost, Crossinx GmbH, Bancontact, VIPPS,Yandex.Noney, Tinkoff, Alfa Bank, Samsung Pay, Raiffeisenbank, Rocketbank, Germin Pay, Russian Standard, MTS Money, VK Pay, VTB, QIWI, FitBit Pay, MasterPass, Visa, SkyCash, N26, Checkout.com, Danske bank, Handelsbanken, Nordea, Swedbank, SEB, OP Financial Group.

Table of Contents

1. Management Summary

2. Global Developments

  • Top Online Payment Methods, in % of Respondents, August 2020
  • Top Payment Methods Consumers Consider Using In the Next Year, in % of Consumers, March 2021
  • Top Payment Methods Available, by B2C and B2B, in % of Payment Decision-Makers, 2020
  • Share of Mobile Commerce Transaction Value, in % of Overall E-Commerce Transactions Value, 2021e & 2025f
  • Share of QR Code Payments, in % of All Digital Wallet Transactions, 2020 & 2025f
  • Perception of Cryptocurrency, in % of Millennial Customers, March 2021
  • Top Payments Methods For Fraud Actions, in % of Fraud & Payment Professionals, August 2020
  • Value of Losses Due to E-Commerce Fraud, in USD billion, 2020 & 2021e
  • Number Of Users Making Payment With Facial Recognition, in billions, 2020 & 2025f
  • Number Of Users Who Will Be Confirming Transactions With Voice Recognition, in millions, 2020 & 2025f
  • Share of Online Consumers, by Likelihood Of Switching To A Digital-Only Bank, in % of Respondents, December 2020

3. Europe

  • 3.1. Regional
    • Overview of Online & Mobile Trends, June 2021
    • Overview of News About Payment Industry Players, June 2021
    • Overview of The Council of the European Union's Plans Regarding Payment System, June 2021
    • Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
    • Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
    • Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
    • Average Daily Transaction Value via RT1 real-time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
    • Top Payment Methods Preferred, in % of Respondents, September 2020
    • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, by 12 Selected Countries, May 2020
    • Breakdown of Select Payment Methods Offered by Merchants, by "Growth" and "Non-Growth" Mindsets of Merchants, in %, September 2020
    • Consumers Who Shopped Online Via Mobile Phone/Tablet At Least Once, by 12 Selected Countries, in % of Consumers, May 2020
    • Payment Behaviors When Shopping In Stores Impacted by COVID-19, in % of Respondents, September 2020
    • Consumers Who Were Willing To Share Their Data, by Country, in % of Consumers, March 2020
    • Breakdown of Organizations Where Consumers Share Their Personal Data, by the Degree of Willingness, in % of Consumers, March 2020
    • Proximity Mobile Payment Users, in millions, and Year-on-Year Change, in %, 2019 - 2023f
  • 3.2. Advanced Markets
    • 3.2.1. UK
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Share of Contactless Card Payments Made In Stores, in % of Card Payments, 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Credit and BNPL Providers Used, in % of Respondents, October 2020
      • Value of Debit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Credit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Faster Payments via Pay.uk, in GBP billion, and Year-on-Year Change, in %, December 2019 - December 2020
      • Shares of Faster Payments in Total Payments, in %, November 2019 & November 2020
      • Cryptocurrency Adoption Rates, by Age Groups, in % of Current and Previous Cryptocurrency Owners, December 2018 & December 2019
      • Use of Cryptocurrencies, in % of Current and Previous Cryptocurrency Owners, December 2019
      • Breakdown of Adults' Attitudes Towards the Potential Increase of The Limit for Contactless Transactions, in %, February 2021
      • Top 3 Factors To Encourage Consumers To Try Open Banking Payment Method, in % of Online Shoppers, January 2021
      • Share of Consumers Who Did not Complete a Payment Online, in%, & Top Reasons for Not Completing a Payment Online, in % of Online Shoppers, January 2021
    • 3.2.2. Germany
      • Breakdown of E-Commerce Payment Methods, in % of E-Commerce Sales, 2020e
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, incl., PayPal, Visa Credit Cards and MasterCard, in % of Online Retailers, Q1 2020
      • BNPL Adoption Rate, in % of Respondents Aware of BNPL, and Breakdown of Respondents Attitude Towards BNPL Usage in the Future, by Consumer Type, in % of BNPL Users, 2020
      • Breakdown of the Channels of the Last BNPL Payment, and the Potential BNPL Channel, in % of Respondents, 2020
      • Top Payment Methods Offered in Online Stores, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods Offered in Online Stores, by Size of Enterprises, in % of Online Retail Store Owners, February 2021
      • Share Online Retail Store Owners Who Plan and Do not Plan to Offer Additional Payment Methods in the Future, in %, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Top Drivers of Sharing Personal Financial Data With a Primary Bank/Third Party Provider, in % of Internet Users, December 2020
      • Top Factors to Consider Sharing Financial Data With a Bank/Third Party Provider, in % of Internet Users, December 2020
      • Attitudes of Consumers Towards 2-Factor Authentication, August 2020
      • Top Factors Considered When Shopping & Paying Online, in % of Respondents, August 2020
      • Breakdown of Attitudes Towards a New EU Regulation for Online Payments, in % of Respondents, August 2020
      • Breakdown of Additional Authentication Types When Paying Online, in % of Respondents, August 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.3. France
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.4. Spain
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Payment Methods Used For Online Purchases, in % of Respondents, 2019 & 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
      • Share of Consumers Who Purchased and Did not Purchase Via a Mobile or a Tablet In the Last 12 Months, in %, 2019 & 2020
      • Share of Factors Valued the Most in Online Payments, in % of Respondents, 2019 & 2020
    • 3.2.5. Italy
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Value of Contactless Payment Transactions, in EUR billion, 2018 - 2020
      • Value of Mobile & Wearable Payment Transactions In Stores, in EUR billion, 2019 & 2020
      • Value of Mobile Payment Transactions Outside the Store Transactions, in EUR billion, 2016 - 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %,June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.6. Netherlands
      • Breakdown of Preferred Payment Methods, in % of Respondents, 2019 & 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Volume of Payment Transactions, by Credit Card, Debit Card and Cash, in billions, 2010 - 2020
      • Value of Payment Transactions, by Credit Card, Debit Card and Cash, in EUR billion, 2010 - 2020
      • Breakdown of Transactions Value, by Payment Methods, in % of Total Transactions Value, 2015 - 2020
      • Share of Top 3 Payment Methods, incl. Online Purchases & Spending, in % of Total Local & Cross-Border Market Share, 2020e
      • Share of Real-Time Payments in Total Single Credit Transfers, in %, November 2020
      • Volume of Real-Time Payments, in thousands, February 2019 & October 2020
    • 3.2.7. Switzerland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Methods, in % of Respondents, December 2020
      • Value of Real-Time Payments via the Swiss Interbank Clearing (SIC) System, In CHF billion, and Year-on-Year Change, in %, January 2020 - October 2020
    • 3.2.8. Sweden
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Project 27 Overview, June 2021
      • Share of Daily Real-Time Payments via the Bankgirot System, in % of Total, 2020
      • Number of Processed Transactions in the Bankgirot Real-Time Payment System, in millions, and Year-on-Year Growth, in %, January 2020 - November 2020
    • 3.2.9. Belgium
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Payment Methods When Shopping Online, in %, H1 2020
      • Share of Respondents Aged 65-74 Year Old Who Made Contactless Payment At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Paid Via Smartphone At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Purchased Online Via a Mobile Device In the Last 12 Months, in %, 2019 & 2020
      • Breakdown of Shopping Channels To Be Considered In the Future When Purchasing New Products/Services Online, in % of Respondents, April 2020
    • 3.2.10. Norway
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
    • 3.2.11. Denmark
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.12. Finland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.13. Austria
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
      • Top Internet Fraud Cases, in % of Respondents, November 2020
      • Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
  • 3.3. Emerging Markets
    • 3.3.1. Russia
      • Share of Non-Cash Trade Turnover, in %, 2019 & 2020
      • Online Payment Platforms Used, in % of Respondents, 2019 & 2020
      • Awareness of the Fast Payment Service offered by the Central Bank, in % of Respondents, September 2020
      • Share of Consumer Fund Transfers via the Faster Payment System, in % of Total, December 2020
      • Average Daily Value of Payments via the Faster Payment System, in RUB million, January 2020 & September 2020
      • Share of Cashless Transactions With a Debit Card, in %, & Share of Cashless Transactions, in % of Total Expenditures of Citizens, 2010 - 2019 & January - September 2020
      • Share of Payments Made Via a Bank Card, in % Online Purchases, 2019 & 2020
    • 3.3.2. Poland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Offered, in % of Online Retailers, October 2020
      • Payment Methods Encouraging Online Shopping, in % of Online Shoppers, March 2020
      • Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, March 2020
      • Volume of Transfers via Express Elixir Real-Time Payment System, in PLN billion, and Volume, in millions, November 2019 & November 2020
      • Problems Encountered by Online Shoppers When Making Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, March 2020
    • 3.3.2. Poland
      • Devices Used For Online Purchases, in % of Online Shoppers, March 2020
      • Top 5 Factors Affecting Online Shoppers' Perception of Credibility of an E-Commerce Website When Purchasing for the First Time, incl. Payment-Related, in % of Online Shoppers, March 2020
      • Digital Payment Methods Owned, in % of Internet Users, November 2020
      • Payment Methods Used When Purchasing via Computer/Laptop, in % of Online Shoppers Buying via Computer, 2019 & 2020
      • Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 2019 & 2020
    • 3.3.3. Turkey
      • Number of Domestic E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Value of Domestic E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Value of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Cryptocurrency Adoption Rate, in % of Respondents, Q1 2020
    • 3.3.4. Czech Republic
      • E-Banking Transactions Made, by Web Browser & Mobile Application, in % of Respondents, June 2020
      • Payment Methods Used To Pay, in % of Respondents, January 2020
      • Attitude Towards the Maximum Limit for Contactless Card Payments of CZK 500 (EUR 18.9), in % of Respondents, May 2020
      • Effects of COVID-19 On Purchasing Behavior, in % of Respondents, May 2020
    • 3.3.5. Portugal
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.3.6. Romania
      • Share of Means through Which Online Purchases Were Made, by Mobile Phone & Desktop, in %, 2019 & 2020
    • 3.3.7. Hungary
      • Breakdown of E-Commerce Transactions, by Payment Method, in %, 2020
      • Volume and Value of Payments via the Hungarian Real-Time Credit Transfer Scheme (AFR), in millions, and in HUF trillion, March 2020 & September 2020
    • 3.3.8. Ukraine
      • Volume of Cashless Transactions Made Via a Payment Card, in millions, 2019 & 2020
      • Breakdown of Cashless Transactions Made Via a Payment Card, by Type of Transaction, in % of Transaction Volume, 2020
    • 3.3.9. Bulgaria
      • Payment Methods Used In the Past Months When Making Payments Online, in % of Consumers, April 2021
      • Online Payment Methods Used More Frequently Now Than Before COVID-19, in % of Consumers, April 2021
    • 3.3.10. Croatia
      • Top Satisfactory Elements When Shopping Online, in % of Internet Users, November 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.12. Finland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.13. Austria
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
      • Top Internet Fraud Cases, in % of Respondents, November 2020
      • Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
  • 3.3. Emerging Markets
    • 3.3.1. Russia
      • Share of Non-Cash Trade Turnover, in %, 2019 & 2020
      • Online Payment Platforms Used, in % of Respondents, 2019 & 2020
      • Awareness of the Fast Payment Service offered by the Central Bank, in % of Respondents, September 2020
      • Share of Consumer Fund Transfers via the Faster Payment System, in % of Total, December 2020
      • Average Daily Value of Payments via the Faster Payment System, in RUB million, January 2020 & September 2020
      • Share of Cashless Transactions With a Debit Card, in %, & Share of Cashless Transactions, in % of Total Expenditures of Citizens, 2010 - 2019 & January - September 2020
      • Share of Payments Made Via a Bank Card, in % Online Purchases, 2019 & 2020
    • 3.3.2. Poland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Offered, in % of Online Retailers, October 2020
      • Payment Methods Encouraging Online Shopping, in % of Online Shoppers, March 2020
      • Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, March 2020
      • Volume of Transfers via Express Elixir Real-Time Payment System, in PLN billion, and Volume, in millions, November 2019 & November 2020
      • Problems Encountered by Online Shoppers When Making Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, March 2020
    • 3.3.2. Poland
      • Devices Used For Online Purchases, in % of Online Shoppers, March 2020
      • Top 5 Factors Affecting Online Shoppers' Perception of Credibility of an E-Commerce Website When Purchasing for the First Time, incl. Payment-Related, in % of Online Shoppers, March 2020
      • Digital Payment Methods Owned, in % of Internet Users, November 2020
      • Payment Methods Used When Purchasing via Computer/Laptop, in % of Online Shoppers Buying via Computer, 2019 & 2020
      • Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 2019 & 2020
    • 3.3.3. Turkey
      • Number of Domestic E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2018 - Q4 2020
      • Value of Domestic E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Value of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in TRY billion, and Volume, in millions, Q1 2020 & Q1 2021
      • Cryptocurrency Adoption Rate, in % of Respondents, Q1 2020
    • 3.3.4. Czech Republic
      • E-Banking Transactions Made, by Web Browser & Mobile Application, in % of Respondents, June 2020
      • Payment Methods Used To Pay, in % of Respondents, January 2020
      • Attitude Towards the Maximum Limit for Contactless Card Payments of CZK 500 (EUR 18.9), in % of Respondents, May 2020
      • Effects of COVID-19 On Purchasing Behavior, in % of Respondents, May 2020
    • 3.3.5. Portugal
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.3.6. Romania
      • Share of Means through Which Online Purchases Were Made, by Mobile Phone & Desktop, in %, 2019 & 2020
    • 3.3.7. Hungary
      • Breakdown of E-Commerce Transactions, by Payment Method, in %, 2020
      • Volume and Value of Payments via the Hungarian Real-Time Credit Transfer Scheme (AFR), in millions, and in HUF trillion, March 2020 & September 2020
    • 3.3.8. Ukraine
      • Volume of Cashless Transactions Made Via a Payment Card, in millions, 2019 & 2020
      • Breakdown of Cashless Transactions Made Via a Payment Card, by Type of Transaction, in % of Transaction Volume, 2020
    • 3.3.9. Bulgaria
      • Payment Methods Used In the Past Months When Making Payments Online, in % of Consumers, April 2021
      • Online Payment Methods Used More Frequently Now Than Before COVID-19, in % of Consumers, April 2021
    • 3.3.10. Croatia
      • Top Satisfactory Elements When Shopping Online, in % of Internet Users, November 2020