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市场调查报告书

全球通讯业者的革新 (2018年):新时代的通讯服务、商机的有效利用

Global Telco Innovation Stars 2018: Bringing in a New Era of Telecoms Services and Revenue

出版商 WiseStrokes - Wireless Industry Research Consulting 商品编码 744540
出版日期 内容资讯 英文 147 Pages
商品交期: 最快1-2个工作天内
价格
全球通讯业者的革新 (2018年):新时代的通讯服务、商机的有效利用 Global Telco Innovation Stars 2018: Bringing in a New Era of Telecoms Services and Revenue
出版日期: 2018年11月12日内容资讯: 英文 147 Pages
简介

本报告提供全球通讯业者的革新趋势调查,通讯业者的收益的变化与预测,通讯业者的创新的必要性,各类别、地区的革新范例、案例研究,主要的成长领域、市场机会分析,主要经营者的革新评分等资料汇整。

简介

  • 通讯业者的收益
  • 收益的压力
  • 收益降低的对策
  • 通讯业者带来的变化
  • 各种服务的影响

创新的通讯业者

  • 通讯业者的创新性
  • 差异化的必要性
  • 革新之柱
  • 保持影响力的经营者
  • 革新循环

新时代客户

  • 简介
  • 利用服务
  • 数位转型
  • 主要的接触点

通讯服务的创新者:各类别

  • 避开了阻碍的创新性
  • 媒体
  • 通讯
  • 设备
  • 金融服务
  • 付款
  • AI
  • 定价、商品搭售
  • 顾客关怀
  • 企业

首位经营者的地位

  • 市场机会及市场
  • 主要经营者的排行榜

案例研究:各地区

  • 南美
    • Vivo Brazil
    • TIM
    • Bitel
    • Digicel
  • 亚太地区
    • Globe Telecom
    • Reliance Jio
    • China Mobile
    • SK Telecom
    • Digi Malaysia
    • KDDI
    • Singtel
    • Bharti Airtel
    • KT
    • Telenor
  • 非洲
    • Vodafone
    • Orange Egypt
    • MTN Ghana
    • Econet
    • MTN Uganda
    • Vodacom
    • MTN Nigeria
  • 中东
    • Du
    • Etisalat
    • Zain
    • STC
    • Ooredoo Kuwait
  • 欧洲
    • Deutsche Telekom
    • MegoFon
    • VEON
    • Orange
  • 北美
    • Verizon
    • AT&T
    • T-Mobile

建议

目录

The telecoms industry is under a fair bit of pressure to grow revenue and remain competitive for communications services. In an era such as this there is a strong need for telcos to push themselves to innovate, to not only challenge each other in the market but also to challenge themselves and evolve the market towards more sophisticated digital services. The report identifies telcos who have managed to innovate in various areas. The report provides insights on telcos that have done well to innovate in infrastructure or network, their customer care function, the manner in which they deal with enterprises or their customer focussed services or pricing and bundling. In each of these cases, the telco has set themselves apart from the crowd. The report therefore also looks at the global telco revenues, from 2014 and forecasts total revenues till 2020. The report also splits telco revenues by data and voice revenues, and quantifies the manner in which data has overtaken voice revenues. This further heightens the need for telcos to innovate in their services. The report throws light on various interesting areas of telco services, across AI, connected car, smart cities, mobile finance and even telco driven media services. The final component of the report has a heavy focus on case studies, looking at over 30 telco case studies from around the world and assesses not only the service profiled, but the overall capabilities for innovation of the telco. Finally, the report provides insightful recommendations and an overall assessment of the opporunties that exist for telcos to innovate in the telecoms industry.

Some of the leading companies mentioned in the report includes Vodafone, Bharti Airtel, Verizon, China Mobile, MTN, Deutsche Telekom, Singtel and AT&T.

Key Features:

  • Pillars of Innovation- Outlines the main pillars which drive innovation along with this, the report also highlights telcos that have been first movers in certain fields, either through their own services or partnering.
  • Opportunity Areas - Analysis of the key growth areas on a regional level, the report also looks at a vertical based analysis where telcos can innovate, whether its in customer care, AI or the IoT space.
  • 33 Telco Case Studies - An in depth look at 33 key players in the market across the world, with a well represented balance in each region.
  • The New Age Consumer - An understanding of how the consumer has evolved, which services are being used by a digital native and how a telco must go about innovating in order to keep pace with this new age consumer.
  • In depth country coverage - Analyzes the innovation strategies followed by players at a country level, allowing for the reader to compare this easily across markets.
  • Revenue Forecasts - Forecasts total telco revenue from 2014 right till 2022 at a global level along with a split for total revenue by data and voice revenues, also at a global level.
  • Telco Innovation Scores - Quantifies the level of innovation for key telcos across the world, not only in the highlighted service area but at a macro level.

Players mentioned in the report:

  • AT&T
  • Amazon
  • Amazon Prime
  • AsiaSoft
  • Be-Me
  • Bharti Airtel
  • Bitel
  • China Mobile
  • China Mobile Jego
  • Claro
  • Deezer
  • Deezer
  • Deustche Telekom
  • Digi
  • Digicel Jamaica
  • DirecTV
  • Econet
  • Etisalat UAE
  • Facebook
  • Facebook Messenger
  • Globe Telecom
  • Go90
  • Google
  • HBO
  • HOOQ
  • iMessage
  • Immmr
  • Indosat
  • Instagram
  • Jawwy
  • KDDI
  • KT
  • MegaFon
  • Millicom
  • MTN Ghana
  • MTN Nigeria
  • MTN Uganda
  • Netflix
  • Nissan
  • NTT Docomo
  • Ooredoo Kuwait
  • Orange
  • Orange Egypt
  • PayPal
  • Qivikon
  • Reliance Jio
  • Rogers
  • Singtel
  • SK Telecom
  • SnapChat
  • Spotify
  • Square
  • STC Saudi Arabia
  • Telefonica
  • Telekom Indonesia
  • Telenor
  • Telia Sonera
  • Tencent
  • TIM
  • T-Mobile
  • Twitter
  • Uber
  • VEON
  • Verizon
  • Viettel
  • Vimpelcom
  • Vodacom
  • Vodafone
  • Vodafone Kenya
  • WeChat
  • WhatsApp
  • Wynk
  • YouTube
  • Zain Bahrain

Table of Contents

Introduction

  • Telco Revenues
  • Pressure on Revenues
  • Working in declining revenues
  • Changes made by telcos
  • Growth of Services

Innovative Telcos

  • Why telcos innovate?
  • Need for differentiation
  • Pillars of Innovation
  • Market Movers
  • Cycles of Innovation

The New Age Consumer

  • Introduction
  • Services Used
  • Digital Transformation
  • Key Touch Points

Telco Services Innovators by Category

  • Telcos innovate to avoid disruptions
  • Media
  • Communications
  • Devices
  • Financial Services
  • Payments
  • AI
  • Pricing/Bundling
  • Customer Care
  • Customer Care
  • Enterprise

Placement of top Telcos

  • Opportunity markets
  • Ranks of the top telcos

Regional Case Studies

  • South America
    • Vivo Brazil: Digital consumer focus
    • TIM: Apps the way forward
    • Bitel: Home grown OTT Daleplay
    • Digicel: Evolve and innovate
  • Asia-Pacific
    • Globe Telecom: Innovation through data
    • Reliance Jio: Innovative pricing
    • China Mobile: Innovating towards data
    • SK Telecom: Future ready services
    • Digi Malaysia: Digitally First
    • KDDI: Bridge Offline and Online
    • Singtel: HOOQing onto Digital
    • Bharti Airtel: Content Innovation
    • KT: Healthcare Innovation
    • Telenor: Value Add Innovation
  • Africa
    • Vodafone: The M-Pesa Innovation
    • Orange Egypt: Disrupting with 4G
    • MTN Ghana: All round Innovator
    • Econet: Smart Telco
    • MTN Uganda: VAS Partnerships
    • Vodacom: IoT as the way forward
    • MTN Nigeria: Service level innovation
  • Middle East
    • Du: Digital Transformation in the offing
    • Etisalat: Connected Car
    • Zain: Digital Frontier
    • STC: Innovation through branding
    • Ooredoo Kuwait: Smart City
  • Europe
    • Deutsche Telekom: Next Generation Services
    • MegoFon: Partnering for Innovation
    • VEON: Digitization to win the market
    • Orange: Going where no telco has gone
  • North America
    • Verizon: Competing in a advanced market
    • AT&T: New Age Digital
    • T-Mobile: Digit-ally first

Recommendations

List ofCharts

  • Chart 1: Global Telco Revenues
  • Chart 2: Estimated Growth in Telco Revenues
  • Chart 3: Voice Vs Data Revenues
  • Chart 4: Growth in Data vs Voice Telco Revenues
  • Chart 5: Dynamos for Innovation
  • Chart 6: Pillars of Innovation
  • Chart 7: Cycles of Innovation
  • Chart 8: Digital Consumer
  • Chart 9: Services Used
  • Chart 10: Telco domains affected by digital transformation
  • Chart 11: Touch Points for telco Innovation
  • Chart 12: Device Based Innovations
  • Chart 13: Growth areas of New Age Financial Services
  • Chart 14: Step change that occurred in payments
  • Chart 15: Innovating Markets
  • Chart 17: Vivo Brazil's Digital Focus
  • Chart 18: TIM App Based Strategy
  • Chart 19: Bitel Moving towards digital
  • Chart 20: Digicel Innovation Evolution
  • Chart 21: Globe puts data first
  • Chart 22: Jio disrupts via pricing
  • Chart 23: China Mobile wins at Innovation
  • Chart 24: SKT is future proof
  • Chart 25: Digi service led Innovation
  • Chart 26: KDDI's Bundled Win
  • Chart 27: Singtel's Digital Lifestyle Focus
  • Chart 28: Airtel & Digital Content
  • Chart 29: KT thinks differently
  • Chart 30: Telenor's Simple Innovation
  • Chart 31: Vodafone Payments led Innovation
  • Chart 32: Orange leads via Network
  • Chart 33: MTN leads in all fronts
  • Chart 34: Econet's Smart Plan
  • Chart 35: MTN and Partners
  • Chart 36: Vodacom wins with IoT
  • Chart 37: MTN leads via Services
  • Chart 38: Du's Digital Transformation
  • Chart 39: Etisalat goes Smart
  • Chart 40: Zain pushes for digital
  • Chart 41: STC does branding well
  • Chart 42: Ooredoo & Smart Cities
  • Chart 43: DT strong digital offerings
  • Chart 44: MegaFon slowly gains
  • Chart 45: VEON's platform approach
  • Chart 46: Orange takes calculated risks
  • Chart 47: Verizon focusses on infra & digital
  • Chart 49: AT&T Key Innovator
  • Chart 50: T-Mobile Digit-ally wins

List of Tables

  • Table 1: Innovative Telcos at a Glance
  • Table 2: Market Movers
  • Table 3: Vivo Brazil: Digital consumer focus
  • Table 4: TIM: Apps the way forward
  • Table 5: Bitel: Home grown OTT Daleplay
  • Table 6: Digicel: Evolve and innovate
  • Table 7: Globe Telecom: Innovation through data
  • Table 8: Reliance Jio: Innovative pricing
  • Table 9: China Mobile: Innovating towards data
  • Table 10: SK Telecom: Future ready services
  • Table 11: Digi Malaysia: Digitally First
  • Table 12: KDDI: Bridge Offline and Online
  • Table 13: Singtel: HOOQing onto Digital
  • Table 14: Bharti Airtel: Content Innovation
  • Table 15: KT: Healthcare Innovation
  • Table 16: Telenor: Value Add Innovation
  • Table 17: Vodafone: The M-Pesa Innovation
  • Table 18: Orange Egypt: Disrupting with 4G
  • Table 19: MTN Ghana: All round Innovator
  • Table 20: Econet: Smart Telco
  • Table 21: MTN Uganda: VAS Partnerships
  • Table 22: Vodacom: IoT as the way forward
  • Table 23: MTN Nigeria: Service level innovation
  • Table 24: Du: Digital Transformation in the offing
  • Table 25: Etisalat: Connected Car
  • Table 26: Zain: Digital Frontier
  • Table 27: STC: Innovation through branding
  • Table 28: Ooredoo Kuwait: Smart City
  • Table 29: Deutsche Telekom: Next Generation Services
  • Table 30: MegoFon: Partnering for Innovation
  • Table 31: VEON: Digitization to win the market
  • Table 32: Orange: Going where no telco has gone
  • Table 33: Verizon: Competing in a advanced market
  • Table 34: AT&T: New Age Digital
  • Table 35: T-Mobile: Digit-ally first