市场调查报告书

美国ATM:基准化分析报告(2018年)

2018 U.S. ATM Benchmark Report

出版商 Mercator Advisory Group, Inc. 商品编码 749673
出版日期 内容资讯 英文 17 Pages
商品交期: 最快1-2个工作天内
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美国ATM:基准化分析报告(2018年) 2018 U.S. ATM Benchmark Report
出版日期: 2018年11月27日内容资讯: 英文 17 Pages
简介

即使支票使用减少以及数位P2P支付APP、支付卡、行动钱包等不需要现金的各种新产品的抬头,消费者为了现金提款、存款、余额查看仍稳定使用ATM的服务。

本报告针对美国ATM设置趋势进行调查,美国银行对ATM设置台数及分行配置的相对性分析、联名ATM及免手续费网路的使用动向、美国消费者对ATM的使用动向认知与喜好、无卡现金存取技术及主要方法等分析,汇整提供如后。

调查重点

  • 动向:美国银行对ATM设置台数及分行配置的相对性
  • 动向:作为自助式理财策略的联名ATM及免手续费网路之使用
  • 讨论:美国消费者对ATM的使用与数位解决方案的并用
  • 讨论:对ATM方便性的倚赖及免手续费的使用是决定主要银行的关键
  • 消费者调查结果:美国消费者对提领现金及存款以外的ATM交易的关心程度
  • 回顾:透过利用NFC技术的无卡现金使用主要方法
    • 单次性密码
    • QR Code
  • ATM业者的课题:阻止最新诈欺行为

刊登企业

  • Bank of America
  • BB&T
  • BMO Harris
  • Cardtronics
  • CO-OP Financial Services
  • Fifth Third Bancorp
  • FIS
  • Fiserv
  • JP Morgan Chase
  • KAL ATM Software
  • Mastercard
  • Payment Alliance International
  • Salem Five Bank
  • Speedway
  • Visa
  • Wells Fargo Bank
目录

Consumer use of ATMs to get cash, make deposits, and check balances remains strong despite the decline in check writing and new products like apps for digital person-to-person (P2P) payments, payment cards, and mobile wallets that aim to reduce the need for cash. A new research report from Mercator Advisory Group titled 2018 U.S. ATM Benchmark Report explores bank ATM placements in comparison to branch locations, current fraud trends, the launch of various cardless cash access technologies to provide cardless cash access at the ATM, and consumer attitudes toward ATM use.

"We see continued strong use of ATMs by many consumer market segments, including consumers who are also frequent users of online and mobile banking. Given predictions that cash use will begin to decline and in light of the precipitous drop in check use, making long-term investments in ATMs becomes more complex," comments Sarah Grotta, Director, Debit and Alternative Products Advisory Service at Mercator Advisory Group and author of the report.

This research report has 17 pages and 10 exhibits.

Companies mentioned in this report include: Bank of America, BB&T, BMO Harris, Cardtronics, CO-OP Financial Services, Fifth Third Bancorp, FIS, Fiserv, JP Morgan Chase, KAL ATM Software, Mastercard, Payment Alliance International, Salem Five Bank, Speedway, Visa, and Wells Fargo Bank.

One of the exhibits included in this report:

image1

Highlights of the research report include:

  • Trends regarding ATM fleet sizes of banks in the U.S. relative to the number of branch locations, and the use of co-branded ATMs and surcharge-free networks as a part of a total self-service banking strategy.
  • Discussion of U.S. consumers' use of ATMs in combination with digital solutions and the reliance on convenient, surcharge-free access to ATMs when determining their primary financial institution.
  • Survey data revealing U.S. consumers' interest, or lack of interest, in conducting additional transactions beyond getting cash and making deposits at the ATM.
  • A review of the leading approaches to providing cardless cash access through the use of Near Field Communications technology, one-time passcodes or Quick Response (QR) Codes.
  • The ongoing struggle ATM owners have to keep their ATM fleets relevant while also keeping costs in line, including thwarting the latest fraud attack methods.
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