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市场调查报告书

IDC PlanScape:亚太地区的金融服务业的客户中心的主要策略

IDC PlanScape: The Prime Strategies of Customer Centricity for Asia/Pacific Financial Services Industry

出版商 IDC 商品编码 974181
出版日期 内容资讯 英文 13 Pages
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价格
IDC PlanScape:亚太地区的金融服务业的客户中心的主要策略 IDC PlanScape: The Prime Strategies of Customer Centricity for Asia/Pacific Financial Services Industry
出版日期: 2020年11月30日内容资讯: 英文 13 Pages
简介

本报告提供亚太地区客户中心的主要策略相关调查分析,重要性为焦点,概要,相关利益者,有效利用方法等系统性资讯。

IDC PlanScape价值

摘要整理

客户中心的主要策略重要的理由

所谓客户中心的主要策略

  • 生态系统
    • DBS
    • BRI
    • Grab
  • 影响
    • Google
    • Facebook
    • Gojek
    • DBS
  • 情境
    • BBVA
    • DBS

主要的相关利益者

组织活用客户中心的主要策略的方法

  • 优先顺序
  • 生态系统策略的实施
  • 影响策略的实施
  • 情境策略的实施

对技术买主的建议

相关调查

目录
Product Code: AP46528420

"While a lot of financial institutions are implementing ecosystem and context strategies, they tend to neglect influence strategies because of their short-term business focus. However, as competition is fierce even among other industries, these institutions should implement influence strategies to increase their impact in the long term," says Handojo Triyanto, senior research manager with Asia/Pacific IDC Financial Insights.

IDC PlanScape Figure

Executive Summary

Why is The prime Customer-centric strategies Important?

What is the prime customer-centric strategies?

  • Ecosystem
    • DBS
    • BRI
    • Grab
  • Influence
    • Google
    • Facebook
    • Gojek
    • DBS
  • Context
    • BBVA
    • DBS

Who are the Key Stakeholders?

How Can My Organization Take Advantage of the prime customer-centric strategies?

  • Prioritization
  • Ecosystem Strategy Implementation
  • Influence Strategy Implementation
  • Context Strategy Implementation

Advice for Technology Buyers

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