市场调查报告书

IDC FutureScape:全球零售预测(2021年)

IDC FutureScape: Worldwide Retail 2021 Predictions

出版商 IDC 商品编码 968071
出版日期 内容资讯 英文 18 Pages
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价格
IDC FutureScape:全球零售预测(2021年) IDC FutureScape: Worldwide Retail 2021 Predictions
出版日期: 2020年10月27日内容资讯: 英文 18 Pages
简介

该报告提供了IDC对2021年及以后的全球零售的十大预测,包括相关的增长因素,IT含义以及对技术购买者的建议。

IDC市场预测

执行摘要

IDC FutureScape预测

  • 外部增长因素概述
  • 预测:对技术购买者的影响
    • 预测1:到2021年,零售商将采用云端优先原则,第三方服务和系统集成合作伙伴关系,在两个月内将DX计划加速到两年。
      • 相关成长因素
      • 对IT的影响
      • 指导
    • 预测2:到2025年,将对具有数位货架,实时库存可见性,机器人实现和自动结帐的互联商店边缘平台进行2年的投资,是当前预测水平的10倍加速到
    • 预测3:到2023年,80%的零售商将在商店中提供非接触式付款和基于应用程序的扫瞄和付款系统,从而将转换率提高40%,并将客户保留率提高30%。
    • 预测4:到2024年,将有40%的零售商加强与供应商的合作关系,以提高供应链的透明度,将产品生命周期中的二氧化碳排放量减少30%,并使客户信心提高50%。
    • 预测5:到2023年,将有50%的零售商广泛使用DevOps的实践和工具,从而为他们像软件公司一样的运营铺平道路。
    • 预测6:到2023年,跟随早期的实验者,零售商将通过收购AI技术供应商以获得自身的竞争优势来加速智能功能,并增长5~提高10%
    • 预测7:由于大流行,到2022年,零售商将扭转激烈的促销战,将促销活动量减少50%,并将整个行业的价格大幅提高5%。
    • 预测8:到2023年,将在路边或店内收到75%的杂货电子商务订单(占销售额的15%),并将投资于现场或附近的微配送中心增加35%
    • 预测9:到2023年,与COVID-19相关的安全保障交叉点将促进共享零售商的融资,并在整体计算机视觉,生物识别和增强的视频监控上进行支出。增加30%
    • 预测10:到2023年,主要零售商将推出一种完全重新考虑,几乎完全无接触,非接触式的店内体验,这些体验将利用语音激活,手势和动作敏感技术。

给技术买家的建议

外部增长因素:详细信息

  • 加速动荡:危机,恢复力,机会
  • 战略创新:塑造当今的未来公司
  • 下一个标准:弹性的业务和运营模型
  • 数位平台:大型生态系统
  • 信任危机:满足日益增长的期望
  • 重新定义客户参与度:安全,可靠和可持续的数位体验
  • 学习型组织:不对称利益

参考

  • 相关研究
目录
Product Code: US46921120

This IDC study explores how disruption caused by the pandemic has had profound impacts on the retail industry and the ways that retailers have continued and will continue to respond with major shifts in investment priorities and technology planning."The technology investments required to navigate the future of retail have not fundamentally changed, but the priorities have shifted in the wake of current disruption in the industry," states Jon Duke, vice president of research, IDC Retail Insights. The pandemic has catalyzed changes in technology planning, accelerating critical investments. Those retailers with the capacity to invest will have a leadership advantage for years to come.

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: By 2021, Retailers Will Accelerate DX Programs by Two Years in Two Months by Embracing Cloud-First Principles, Third-Party Services, and Systems Integration Partnerships
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 2: By 2025, Digital Shelves, RT Inventory Visibility, Robotic Fulfillment, and Automated Checkout Will Accelerate Investment in Connected Store Edge Platforms by Two Years and 10x Over Current Forecast Levels
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 3: By 2023, 80% of Retailers Will Offer Contactless Payments and App-Based Scan-and-Pay Systems In-Store, Increasing Conversion Rates by 40% and Customer Retention Rates by 30%
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 4: By 2024, 40% of Retailers Will Strengthen Partnerships with Suppliers for Supply Chain Transparency, Reducing Product Life-Cycle Carbon Footprint by 30% and Increasing Customer Trust by 50%
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 5: By 2023, 50% of Retailers Will Extensively Use DevOps Practices and Tools, Paving the Way for Operating Like Software Companies
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 6: By 2023, Following Early Experimenters, Retailers Will Accelerate Intelligence Capabilities by Acquiring AI Technology Vendors for Their Own Competitive Advantage, Driving 5-10% Improvement in Growth
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 7: As a Result of the Pandemic, by 2022, Retailers Will Have Reversed the Promotional Arms Race, Reducing the Amount of Promotional Activity by 50%, Effectively Increasing Prices by 5% Across the Industry
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 8: By 2023, 75% of Grocery eCommerce Orders (Which Will Represent 15% of Sales) Will be Picked up Curbside or In-Store, Driving a 35% Increase in Investment in Onsite or Nearby Micro-Fulfillment Centers
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 9: By 2023, the COVID-19-Related Intersection of Safety and Security Will Drive Shared Retailer Funding and a 30% Lift in Spending Across Computer Vision, Biometrics, and Enhanced Video Surveillance
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 10: By 2023, a Major Retailer Will Announce a Completely Reimagined, Almost Completely Touchless, Contactless In-Store Experience, Leveraging Voice Activation and Gesture- and Motion-Sensitive Technologies
      • Associated Drivers
      • IT Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

  • Accelerated Disruption - Crisis, Resilience, and Opportunity
  • Strategic Innovation - Shaping the Future Enterprise Today
  • The Next Normal - Resilient Business and Operating Models
  • Digital Platform - Ecosystems at Scale
  • Crisis of Trust - Meeting Rising Expectations
  • Customer Engagement Redefined - Safe, Secure, and Sustainable Digital Experience
  • The Learning Organization - Asymmetrical Advantage

Learn More

  • Related Research