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市场调查报告书

运营商提供的商业服务:新加坡市场预测(2019-2024)

Operator Business Services: Singapore forecast 2019-2024

出版商 Analysys Mason 商品编码 949942
出版日期 内容资讯 英文 17 Slides
商品交期: 最快1-2个工作天内
价格
运营商提供的商业服务:新加坡市场预测(2019-2024) Operator Business Services: Singapore forecast 2019-2024
出版日期: 2020年07月16日内容资讯: 英文 17 Slides
简介

"ICT服务是新加坡运营商重要的业务收入增长机会。"

本报告分析了新加坡中小型企业(MSME)和大型企业的通信和ICT服务市场的未来前景,并分析了整体市场结构,市场规模趋势以及公司规模/联系方式。按类型(固定电话,无线连接)和服务内容的详细趋势-语音/数据通信,统一通信(UC),托管,托管,云服务等-主要公司的配置文件和性能趋势(连接数,我们将提供市场利润,ARPU等信息。

分析领域

分析区域 服务
  • 新加坡

公司规模

故障

  • 小型企业(0-9名员工)
  • 小型企业(10至49名员工)
  • 中型公司(50至249名员工)
  • 大型公司(250名或更多员工)

连接方法

移动

  • 电话/短信
  • 设备数据
  • 移动宽带
  • 物联网连接

固定线路

  • 窄带语音
  • VoBB
  • ADSL/SDSL,vDSL,FTTP/B,电纜,BFWA,其他固定线路宽带
  • 专用连接:小于100Mb/s,100Mb/s,1Gb/s以下,1Gb/s以上

ICT

  • 统一通信(UC),托管语音呼叫
  • 安全性
  • 主机托管/托管
  • SaaS(软件即服务)
  • IaaS/PaaS(基础架构/平台即服务)
  • 企业移动性
  • 桌面管理

内容

  • 执行摘要
  • 预测结果
  • 运营商公司对ICT服务贡献增加的业务绩效扩展的预测
  • 专用连接和移动数据通信占收入的大部分,但ICT服务也显著增长
  • 最大的收入来源是严重依赖ICT服务的大中型公司
  • 来自移动服务的收入将仅略有增加,但预计终端数量将进一步增加
  • 固定电话服务收入:由于竞争压力而收缩的前景
  • 用于宽带/专用连接的高带宽服务:增加固线数据连接的份额 信息通信技术服务可寻址市场:随著基于云的企业解决方案的普及而增长
  • 新型冠状病毒感染(COVID-19)的影响(在亚太地区的发达国家中)
  • 由于COVID-19感染的蔓延,亚太地区先进国家的增长率仍保持在8%
  • 由于COVID-19的影响,移动服务/固定语音呼叫/宽带服务将急剧下降,但ICT服务将相反地增长
  • 操作员资料
  • 运营商资料:Singtel
  • 运营商资料:StarHub
  • 运营商简介:M1,TPG电信
  • 运营商资料:其他
  • 预测方法和假设
  • 关于作者和Analysys Mason
目录

"ICT services represent the key business revenue growth opportunity for operators in Singapore."

This report provides an outlook on the telecoms and ICT services market in Singapore for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
  • an estimate of the total market for ICT services and the likely share achievable by operators for each service
  • demographic data on the number of employees, businesses and sites within each segment (note that we include entities in the governmental and public sectors)
  • operator profiles for Singtel, StarHub, M1 and some smaller network operators and systems integrators with a B2B focus.

COVERAGE:

Geographical coverageServices
  • Singapore

Enterprise size

Segments

  • Micro (0-9 employees)
  • Small (10-49 employees)
  • Medium (50-249 employees)
  • Large (250+ employees)

Connections

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s

ICT

  • Unified communications and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS)
  • Enterprise mobility
  • Desktop management

Table of Contents

  • 5. Executive summary
  • 6. Executive summary: operator business revenue in Singapore is forecast to increase, driven primarily by growth in ICT services revenue
  • 7. Implications for operators
  • 8. Forecast results
  • 9. Operator business revenue in Singapore will grow steadily, driven by an increased contribution from ICT services
  • 10. Dedicated connections and mobile data will continue to dominate operator business revenue, but ICT service revenue will grow strongly
  • 11. Medium sized and large enterprises will be the biggest source of revenue growth due to their greater dependence on ICT services
  • 12. Revenue from mobile services will increase slightly, supported by further growth in the number of handsets
  • 13. Competitive pressure will drive ongoing declines in revenue from fixed services
  • 14. High bandwidth services for both broadband and dedicated connections will account for a growing share of fixed data connections
  • 15. The addressable market for ICT services for operators will continue to grow as businesses continue to migrate towards cloud based business solutions
  • 16. Operator revenue from ICT services accounts for a rapidly growing share of overall business revenue
  • 17. COVID 19 impact (developed Asia Pacific
  • 18. Operator retail revenue from businesses across developed Asia Pacific could fall by up to 8% in 2020 as a result of the COVID 19 outbreak
  • 19. Revenue from mobile services, fixed voice and broadband services is likely to fall the most, while some ICT services may benefit from the pandemic
  • 20. Operator profiles
  • 21. The Next Generation National Broadband Network has a significant impact on the fixed market in Singapore
  • 22. Operator profiles: Singtel
  • 23. Operator profiles: StarHub
  • 24. Operator profiles: M1 and TPG Telecom
  • 25. Operator profiles: others
  • 26. Forecast methodology and assumptions
  • 27. Forecast methodology and assumptions: presentation of results
  • 28. Forecast methodology and assumptions: market definition
  • 29. Forecast methodology and assumptions: modelling approach
  • 30. Forecast methodology and assumptions: mobile services
  • 31. Forecast methodology and assumptions: fixed services [1]
  • 32. Forecast methodology and assumptions: fixed services [2]
  • 33. Forecast methodology and assumptions: ICT services [1]
  • 34. Forecast methodology and assumptions: ICT services [2]
  • 35. About the authors and Analysys Mason
  • 36. About the authors
  • 37. Analysys Mason's consulting and research are uniquely positioned
  • 38. Research from Analysys Mason
  • 39. Consulting from Analysys Mason

List of Figures

  • Figure 1: Change in telecoms operator retail revenue from businesses by service type, Singapore, 2019-2024
  • Figure 2: Connections for businesses and CAGRs by type of connection, Singapore, 2019-2024
  • Figure 3: Telecoms operator retail revenue from businesses in 2019 and CAGR for 2019-2024 by business size, Singapore
  • Figure 4: Telecoms operator retail revenue from businesses by service type and share of total market, Singapore, 2015-2024
  • Figure 5: Percentage of operator retail revenue from businesses and CAGR by service type, Singapore
  • Figure 6: Percentages of retail revenue, total employees and total business sites by business size, Singapore, 2019
  • Figure 7: Telecoms operator retail revenue from businesses by service type and business size, Singapore, 2019 and 2024
  • Figure 8: Telecoms operator mobile service retail revenue and connections for businesses, Singapore, 2015-2024
  • Figure 9: Telecoms operator fixed service retail revenue and connections for businesses, Singapore, 2015-2024
  • Figure 10: Number of business fixed broadband and dedicated connections by type of connection, Singapore, 2015-2024
  • Figure 11: Addressable ICT services retail revenue from businesses by service type, Singapore, 2015-2024
  • Figure 12: Addressable ICT services retail revenue from businesses by service type and provider and operators' share of this revenue by service type, Singapore, 2024
  • Figure 13: Telecoms operator retail revenue from businesses, by COVID-19 scenario, developed Asia-Pacific, 2018-2024
  • Figure 14: Telecoms operator retail revenue from businesses by COVID-19 scenario and service, developed Asia-Pacific, 2019 and 2020
  • Figure 15: Enterprise revenue, Singtel, Singapore, FY2019-FY2020 (year ending 31 March)
  • Figure 16: Business revenue, StarHub, Singapore, 2018-2019
  • Figure 17: Connectivity revenue and the number of buildings connected, Superloop, Singapore, FY2019
  • Figure 18: Percentage of enterprises, employees and business sites by enterprise size, Singapore, 2019
  • Figure 19: Diagram of the forecast modelling approach
  • Figure 20: Definitions and key drivers for mobile services
  • Figure 21a: Definitions and key drivers for fixed services
  • Figure 21b: Definitions and key drivers for fixed services
  • Figure 22a: Definitions and key drivers for ICT services
  • Figure 22b: Definitions and key drivers for ICT services