年间契约型资讯服务

Revuze Explorer:促进行动的定性考虑-通过电子商务意见进行开发,执行和分析考虑,以优化客户体验和客户旅程

Revuze Explorer: Qualitative Insights that Inspire Actions - Develop, Execute, and Analyzes Insights from eCommerce Opinions to Optimize the Consumer Experience and Customer Journey

出版商 Revuze Ltd. 商品编码 967390
出版日期 年间契约型资讯服务 内容资讯 英文
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Revuze Explorer:促进行动的定性考虑-通过电子商务意见进行开发,执行和分析考虑,以优化客户体验和客户旅程 Revuze Explorer: Qualitative Insights that Inspire Actions - Develop, Execute, and Analyzes Insights from eCommerce Opinions to Optimize the Consumer Experience and Customer Journey
出版日期: 年间契约型资讯服务内容资讯: 英文
简介

Revuze Explorer

多维交互式仪表板24/7,您可以从更广阔的市场角度更深入地瞭解品牌或产品的各个方面。

定性考虑以鼓励采取行动

为开发,执行和分析考虑提供电子商务意见,以在小时而不是几个月的时间内优化您的客户体验和客户旅程。

以客户为中心战略方向

促进基于消费者知识和信息的实用建议。

高精度

Revuze提供最高级别的信息,并让您鸟瞰产品最精致的部分。

多个数据源

Revuze到处都有客户分享他们的思想调查,电子邮件,呼叫中心记录,亚马逊,Facebook等。

自动主题检测

Revuze自动为每种产品检测和分类多达80种度量标准,以识别趋势。

多语言

Revuze与语言无关,并且在任何语言或地区都提供相同的准确性和自动化。

惊人的准确性

Revuze即使在处理大量大数据时也可以提供高精度和快速分析。

自动提取

动手识别主题并提取关键字。 您不必预先定义关键字或指标,这都是自动的。

始终具有最新的见解触手可及确认

所有Revuze仪表板和报告均提供最新数据,并且可以按品牌名称,产品名称或特定产品轻松进行过滤。

品牌仪表板

我们基于主要的绩效评估指标以及对品牌,产品和功能的情感分析来执行品牌清点。

  • 40-80消费□□者感兴趣的主题
  • 深入研究产品的特定功能
  • 在产品级别监视竞争对手

新的趋势

您可以快速发现兴趣的变化,瞭解客户的想法,并将其作为优势。 这是一个独特的视图,考虑了情感的数量和强度。

  • 在新主题上获得一个好的开始
  • 尽早发现负面的产品趋势
  • 尽早进行调整以满足客户需求

竞争

您可以瞭解竞争对手并知道如何进行基准测试。 您可以找到新的机会并解决自己的弱点。

  • 瞭解竞争对手的优缺点
  • 详细调查竞争对手的40-80个主题
  • 瞭解随时间变化的比较和趋势的详细信息

时间轴

检查品牌的长期表现。 检查情绪和总体满意度的变化,以瞭解原因和后果。

  • 长期监控品牌健康表现
  • 按产品/功能调查情绪和满意度的变化
  • 测量在消费者心中建立亲和力的能力

产品分析

专注于产品的各个方面,并从80种自动收集的特征中获得客户的想法。

  • 在市场引入阶段应对消费者的焦虑
  • 监视产品发布进度并促进顺利推出
  • 易于导出到PowerPoint并共享
目录

Revuze Explorer

Multidimensional Interactive Dashboards - 24/7 that lets you deep dive from a broad market perspective into any specific aspect of your brand and products

Qualitative Insights That Inspire Actions

Develop, execute, and analyzes insights from eCommerce opinions to optimize the consumer experience and customer journey in hours instead of months

Customer-focused strategic direction for your company

Drive actionable recommendations grounded in consumer knowledge and informed by a broader understanding of your category and business

High Granularity

Revuze provides the highest level of detail, giving you the ability to drill down from a bird's-eye to the most delicate aspects of your products.

Multiple Data Sources

Wherever your customers are sharing their thoughts, Revuze is there. Surveys, emails, call center transcripts, Amazon, Facebook and more.

Topic Auto Discovery

Revuze automatically discovers as many as 80 metrics for each product, categorizing them and identifying trends.

Multilingual

Revuze is completely language-agnostic - offering the same accuracy and automation in any language and region.

Incredible Accuracy

Revuze offers high accuracy and analysis speed even when handling the extensive amounts of big data on popular public sources.

No IT

Hands-off topic identification and keyword extraction. No need to predefine keywords or metrics, all is done automatically.

The Latest Insights
Always At Your Fingertips

All Revuze' dashboards and reports provide you with fresh data and can be easily filtered by brand name, product name or specific product aspect.

Brand Dashboard

Full presentation of complete brand inventory of key performance indicators and sentiment analysis with respect to your brand, products and their features.

  • See 40-80 topics that your consumers care about
  • Drill down to the most specific traits of your product
  • Monitor Competitors to the product level

Emerging Trends

Be the first to spot interest shifts. Take advantage of knowing what your customers care about the most as they form their views. A unique view that considers sentiment volume and intensity.

  • Get a head start on new topics
  • Catch negative trends for your products early
  • Make early adjustments to perfectly fit customer needs

Competition

Know your competition and how you are benchmarking against them in all aspects that matter to you and your customers. Spot new opportunities and tackle weaknesses.

  • Know the strengths & weaknesses of your competition
  • Examine each competitor in detail across 40-80 topics
  • Get granular comparisons and trends across time

Timeline

See how your brand is performing over time. Explore fluctuations in sentiment and overall satisfaction to understand cause & effect.

  • Monitor your brand health performance over time
  • Examine fluctuations in sentiment and satisfaction for every product and feature
  • Measure your ability to create affinity within the minds of your consumers

Product Analysis

Zoom in to any aspect of your products to learn what your customers thought of it in regards to 80 automatically-captured characteristics.

  • Address consumer concerns as soon the product meets the market introduction stage
  • Monitor product launch progress to insure smooth consumer adoption
  • Easy export to PowerPoint to share with peers