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市场调查报告书

BFSI用IT的全球市场 - 2022年为止的预测:技术类型 (ECM、CRM、HCM、ERP、AI、BI、UC)、服务

IT BFSI Market by Component (Technology Type (ECM, CRM, HCM, ERP, Artificial Intelligence, Business Intelligence, Unified Communications), and Services), Organization Size, Deployment Type (Cloud and On-Premises), and Region - Global Forecast to 2022

出版商 MarketsandMarkets 商品编码 586107
出版日期 内容信息 英文 120 Pages
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BFSI用IT的全球市场 - 2022年为止的预测:技术类型 (ECM、CRM、HCM、ERP、AI、BI、UC)、服务 IT BFSI Market by Component (Technology Type (ECM, CRM, HCM, ERP, Artificial Intelligence, Business Intelligence, Unified Communications), and Services), Organization Size, Deployment Type (Cloud and On-Premises), and Region - Global Forecast to 2022
出版日期: 2017年11月28日 内容信息: 英文 120 Pages
简介

BFSI (银行、金融服务、保险) 转动IT市场,预计从2017年的820亿6000万美元,到2022年扩大到1,497亿4000万美元。预计市场2017年~2022年以12.8%的年复合成长率成长。

本报告提供全球BFSI用IT市场调查分析,市场概要,产业趋势,各市场区隔的市场分析,竞争情形,主要企业等相关的系统性信息。

第1章 简介

第2章 调查手法

第3章 摘要整理

第4章 重要考察

  • BFSI用IT市场的富有魅力的市场机会
  • BFSI用IT市场:各技术类型,各地区
  • BFSI用IT市场:各发展类型
  • BFSI用IT市场:各零件
  • BFSI用IT市场:各地区

第5章 市场概要

  • 简介
  • 革新聚光灯
  • 市场动态
    • 促进因素
    • 阻碍因素
    • 机会
    • 课题
  • 使用案例
  • BFSI部门主要的技术交易

第6章 BFSI用IT的全球市场:各零件

  • 简介
  • 技术类型
  • 服务

第7章 BFSI用IT的全球市场:各组织规模

  • 简介
  • 中小企业
  • 大企业

第8章 BFSI用IT的全球市场:各发展类型

  • 简介
  • 云端
  • 内部部署

第9章 BFSI用IT的全球市场:各地区

  • 简介
  • 北美
  • 欧洲
  • 亚太地区
  • 中东、非洲
  • 南美

第10章 竞争情形

  • 概要
  • 竞争模式

第11章 企业简介

  • IBM
  • MICRO FOCUS
  • MICROSOFT
  • CA TECHNOLOGIES
  • ACCENTURE
  • ADOBE SYSTEMS
  • SAP
  • SALESFORCE
  • ORACLE
  • COGNIZANT

第12章 附录

目录
Product Code: TC 5768

"Increasing need to enhance customer experience, exploring digital channels to roll out new services at faster pace, and launch of advanced technologies, such as IoT platforms and analytic tools for banking operations, are driving the IT BFSI market"

The IT BFSI market size is expected to grow from USD 82.06 billion in 2017 to USD 149.74 billion by 2022, at a CAGR of 12.8% during the forecast period. This market is majorly driven by an increasing need to enhance customer experience in order to gain an edge in the highly competitive market and the launch of advanced technologies that are specifically customized to meet the needs of BFSI operations. On the other hand, security concerns due to advanced cyber security-attacks are expected to hinder the growth of the market during the forecast period.

"Artificial intelligence (AI) technology type is expected to grow at the highest CAGR during the forecast period"

Artificial intelligence (AI) technology is expected to penetrate further into the BFSI sector in coming years, with an objective to enhance customer experience and aid their operational processes. Automating operational processes by implementing the AI technology is likely to reduce the operational costs and speed up the banking operations. Furthermore, AI is expected to streamline and ease the cumbersome processes of banking operations, which helps BFSI organizations to deliver better service to their customers. The BFSI vertical is expected to invest heavily in AI technologies during the forecast period, in order to optimize their operations and improve customer experience.

"Large enterprises segment is expected to hold a higher market share during the forecast period"

The large enterprises segment is expected to hold a higher market share during the forecast period. Large enterprises have been investing heavily in advanced IT technologies and services to upgrade their IT infrastructure to match up with the latest market trends and dynamic demands. Large banks allocate budgets for upgrading their IT infrastructure, as IT solutions play a significant role in streamlining their entire business operations at multiple locations.

"Asia Pacific (APAC) is projected to have high growth potential during the forecast period."

North America is estimated to hold the largest market share in 2017, while APAC is expected to be the fastest-growing region in terms of CAGR during the forecast period. APAC provides growth opportunities for IT vendors targeting the BFSI vertical during the forecast period, considering the increasing commercial investments in the emerging economies in the region. The BFSI organizations have been keen on exploring untapped opportunities in the APAC region, thus creating opportunities for IT vendors IT BFSI solutions and services.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The break-up of profiles of primary participants is given below:

  • By Company Type: Tier 1 - 35%, Tier 2 - 45%, and Tier 3 - 20%
  • By Designation: C-level - 35%, D-level - 25%, and Others - 40%
  • By Region: North America - 45%, Europe - 20%, APAC - 30%, and RoW - 5%

Major vendors that offer various BFSI IT solutions and services include IBM (US), Microsoft (US), Accenture (Ireland), Micro Focus (UK), CA Technologies (US), Adobe Systems (US), SAP (Germany), Salesforce (US), Oracle (US), and Cognizant (US).

Research Coverage:

The global IT BFSI market is segmented by component, organization size, deployment type, and region. The report will help market leaders/new entrants in this market in the following ways:

  • The report segments the IT BFSI market comprehensively and provides the closest approximations of the revenue numbers for the overall market and subsegments. The market numbers are further split across different verticals and regions.

Reasons to Buy the Report:

From an insight perspective, this research report focuses on various levels of analysis-market share analysis of the top players and company profiles, which together comprise and discuss basic views on the competitive landscape; emerging and high-growth segments of the IT BFSI market; and high-growth regions and their respective drivers, restraints, challenges, and opportunities.

The report will enrich both established firms as well as new entrants/smaller firms to gauge the pulse of the market, which, in turn, will help firms in garnering a greater market share in the global IT BFSI market.

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. OBJECTIVES OF THE STUDY
  • 1.2. MARKET DEFINITION
  • 1.3. MARKET SCOPE
  • 1.4. YEARS CONSIDERED
  • 1.5. CURRENCY CONSIDERED
  • 1.6. STAKEHOLDERS

2. RESEARCH METHODOLOGY

  • 2.1. RESEARCH DATA
    • 2.1.1. SECONDARY DATA
    • 2.1.2. PRIMARY DATA
      • 2.1.2.1. Breakdown of primaries
      • 2.1.2.2. Key industry insights
  • 2.2. MARKET SIZE ESTIMATION
  • 2.3. RESEARCH ASSUMPTIONS AND LIMITATIONS
    • 2.3.1. RESEARCH ASSUMPTIONS
    • 2.3.2. LIMITATIONS

3. EXECUTIVE SUMMARY

4. PREMIUM INSIGHTS

  • 4.1. ATTRACTIVE MARKET OPPORTUNITIES IN THE IT BFSI MARKET
  • 4.2. IT BFSI MARKET, BY TECHNOLOGY TYPE AND REGION
  • 4.3. IT BFSI MARKET, BY DEPLOYMENT TYPE
  • 4.4. IT BFSI MARKET, BY COMPONENT
  • 4.5. IT BFSI MARKET, BY REGION

5. MARKET OVERVIEW

  • 5.1. INTRODUCTION
  • 5.2. INNOVATION SPOTLIGHT
  • 5.3. MARKET DYNAMICS
    • 5.3.1. DRIVERS
      • 5.3.1.1. Increasing need to enhance and improve the customer experience
      • 5.3.1.2. Customized IT solutions for specific banking needs
      • 5.3.1.3. Exploration of digital channels to roll out new services at a faster pace
    • 5.3.2. RESTRAINTS
      • 5.3.2.1. Security and privacy concerns, due to advanced cybersecurity attacks
    • 5.3.3. OPPORTUNITIES
      • 5.3.3.1. Intelligent applications will aid the operations of the banking industry
    • 5.3.4. CHALLENGES
      • 5.3.4.1. Constantly changing technology landscape
  • 5.4. USE CASES
    • 5.4.1. IBM
    • 5.4.2. QLIK
  • 5.5. MAJOR TECHNOLOGY DEALS IN THE BFSI SECTOR

6. IT BFSI MARKET, BY COMPONENT

  • 6.1. INTRODUCTION
  • 6.2. TECHNOLOGY TYPES
    • 6.2.1. CUSTOMER RELATIONSHIP MANAGEMENT
    • 6.2.2. HUMAN CAPITAL MANAGEMENT
    • 6.2.3. ENTERPRISE CONTENT MANAGEMENT
    • 6.2.4. CYBERSECURITY
    • 6.2.5. ENTERPRISE RESOURCE PLANNING
    • 6.2.6. UNIFIED COMMUNICATION
    • 6.2.7. ARTIFICIAL INTELLIGENCE
    • 6.2.8. BUSINESS INTELLIGENCE
  • 6.3. SERVICES
    • 6.3.1. MANAGED SERVICES
    • 6.3.2. PROFESSIONAL SERVICES
      • 6.3.2.1. Consulting
      • 6.3.2.2. Support and Maintenance
      • 6.3.2.3. System Integration

7. IT BFSI MARKET, BY ORGANIZATION SIZE

  • 7.1. INTRODUCTION
  • 7.2. SMALL AND MEDIUM-SIZED ENTERPRISES
  • 7.3. LARGE ENTERPRISES

8. IT BFSI MARKET, BY DEPLOYMENT TYPE

  • 8.1. INTRODUCTION
  • 8.2. CLOUD
  • 8.3. ON-PREMISES

9. IT BFSI MARKET, BY REGION

  • 9.1. INTRODUCTION
  • 9.2. NORTH AMERICA
  • 9.3. EUROPE
  • 9.4. ASIA PACIFIC
  • 9.5. MIDDLE EAST AND AFRICA
  • 9.6. LATIN AMERICA

10. COMPETITIVE LANDSCAPE

  • 10.1. OVERVIEW
  • 10.2. COMPETITIVE SCENARIO
    • 10.2.1. NEW PRODUCT LAUNCHES, 2015-2017
    • 10.2.2. EXPANSIONS, 2015-2017
    • 10.2.3. MERGERS AND ACQUISITIONS, 2015-2017
    • 10.2.4. PARTNERSHIPS AND COLLABORATIONS, 2015-2017

11. COMPANY PROFILES (Business Overview, Services Offered, Recent Developments, MnM View, Key Strategies, SWOT Analysis)*

  • 11.1. IBM
  • 11.2. MICRO FOCUS
  • 11.3. MICROSOFT
  • 11.4. CA TECHNOLOGIES
  • 11.5. ACCENTURE
  • 11.6. ADOBE SYSTEMS
  • 11.7. SAP
  • 11.8. SALESFORCE
  • 11.9. ORACLE
  • 11.10. COGNIZANT

*Details on Business Overview, Services Offered, Recent Developments, MnM View, Key Strategies, SWOT Analysis might not be captured in case of unlisted companies.

12. APPENDIX

  • 12.1. INDUSTRY EXPERTS
  • 12.2. DISCUSSION GUIDE
  • 12.3. KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 12.4. INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
  • 12.5. AVAILABLE CUSTOMIZATIONS
  • 12.6. RELATED REPORTS
  • 12.7. AUTHOR DETAILS

LIST OF TABLES

  • TABLE 1: UNITED STATES DOLLAR EXCHANGE RATE, 2014-2016
  • TABLE 2: IT BFSI MARKET SIZE AND GROWTH RATE, 2015-2022 (USD BILLION, Y-O-Y %)
  • TABLE 3: IT BFSI MARKET SIZE, BY COMPONENT, 2015-2022 (USD BILLION)
  • TABLE 4: TECHNOLOGY TYPES: IT BFSI MARKET SIZE, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 5: CUSTOMER RELATIONSHIP MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 6: HUMAN CAPITAL MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 7: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 8: CYBERSECURITY MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 9: ENTERPRISE RESOURCE PLANNING MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 10: UNIFIED COMMUNICATION MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 11: ARTIFICIAL INTELLIGENCE MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 12: BUSINESS INTELLIGENCE MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 13: SERVICES: IT BFSI MARKET SIZE, BY TYPE, 2015-2022 (USD BILLION)
  • TABLE 14: MANAGED SERVICES MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 15: PROFESSIONAL SERVICES MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 16: CONSULTING MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 17: SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 18: SYSTEM INTEGRATION MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 19: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD BILLION)
  • TABLE 20: SMALL AND MEDIUM-SIZED ENTERPRISES: IT BFSI MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 21: LARGE ENTERPRISES: IT BFSI MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 22: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD BILLION)
  • TABLE 23: CLOUD: IT BFSI MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 24: ON-PREMISES: IT BFSI MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 25: IT BFSI MARKET SIZE, BY REGION, 2015-2022 (USD BILLION)
  • TABLE 26: NORTH AMERICA: IT BFSI MARKET SIZE, BY COMPONENT, 2015-2022 (USD BILLION)
  • TABLE 27: NORTH AMERICA: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE, 2015-2022 (USD BILLION)
  • TABLE 28: NORTH AMERICA: IT BFSI MARKET SIZE, BY SERVICE, 2015-2022 (USD BILLION)
  • TABLE 29: NORTH AMERICA: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 30: NORTH AMERICA: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD BILLION)
  • TABLE 31: NORTH AMERICA: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD BILLION)
  • TABLE 32: EUROPE: IT BFSI MARKET SIZE, BY COMPONENT, 2015-2022 (USD BILLION)
  • TABLE 33: EUROPE: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE, 2015-2022 (USD BILLION)
  • TABLE 34: EUROPE: IT BFSI MARKET SIZE, BY SERVICE, 2015-2022 (USD BILLION)
  • TABLE 35: EUROPE: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 36: EUROPE: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD BILLION)
  • TABLE 37: EUROPE: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD BILLION)
  • TABLE 38: ASIA PACIFIC: IT BFSI MARKET SIZE, BY COMPONENT, 2015-2022 (USD BILLION)
  • TABLE 39: ASIA PACIFIC: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE, 2015-2022 (USD BILLION)
  • TABLE 40: ASIA PACIFIC: IT BFSI MARKET SIZE, BY SERVICE, 2015-2022 (USD BILLION)
  • TABLE 41: ASIA PACIFIC: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 42: ASIA PACIFIC: IT BFSI MARKET SIZE, BY DEPLOYMENT-TYPE, 2015-2022 (USD BILLION)
  • TABLE 43: ASIA PACIFIC: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD BILLION)
  • TABLE 44: MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY COMPONENT, 2015-2022 (USD BILLION)
  • TABLE 45: MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE, 2015-2022 (USD BILLION)
  • TABLE 46: MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY SERVICE, 2015-2022 (USD BILLION)
  • TABLE 47: MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 48: MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD BILLION)
  • TABLE 49: MIDDLE EAST AND AFRICA: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD BILLION)
  • TABLE 50: LATIN AMERICA: IT BFSI MARKET SIZE, BY COMPONENT, 2015-2022 (USD BILLION)
  • TABLE 51: LATIN AMERICA: IT BFSI MARKET SIZE, BY TECHNOLOGY TYPE, 2015-2022 (USD BILLION)
  • TABLE 52: LATIN AMERICA: IT BFSI MARKET SIZE, BY SERVICE, 2015-2022 (USD BILLION)
  • TABLE 53: LATIN AMERICA: IT BFSI MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2022 (USD BILLION)
  • TABLE 54: LATIN AMERICA: IT BFSI MARKET SIZE, BY DEPLOYMENT TYPE, 2015-2022 (USD BILLION)
  • TABLE 55: LATIN AMERICA: IT BFSI MARKET SIZE, BY ORGANIZATION SIZE, 2015-2022 (USD BILLION)

LIST OF FIGURES

  • FIGURE 1: IT BFSI MARKET: MARKET SEGMENTATION
  • FIGURE 2: REGIONAL SCOPE
  • FIGURE 3: IT BFSI MARKET: RESEARCH DESIGN
  • FIGURE 4: DATA TRIANGULATION
  • FIGURE 5: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 6: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 7: IT BFSI MARKET: ASSUMPTIONS
  • FIGURE 8: TOP 3 CATEGORIES WITH THE LARGEST MARKET SHARES IN THE IT BFSI MARKET IN 2017
  • FIGURE 9: IT BFSI MARKET, BY REGION, 2017-2022
  • FIGURE 10: INCREASING PRESSURE TO ENHANCE CUSTOMER EXPERIENCE IS A MAJOR DRIVER FOR THE GROWTH OF THE IT BFSI MARKET
  • FIGURE 11: CYBERSECURITY AND NORTH AMERICA ARE ESTIMATED TO HAVE THE LARGEST MARKET SHARES IN 2017
  • FIGURE 12: CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR IN THE IT BFSI MARKET DURING THE FORECAST PERIOD
  • FIGURE 13: SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 14: ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 15: IT BFSI MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 16: SERVICES COMPONENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 17: ARTIFICIAL INTELLIGENCE TECHNOLOGY TYPE IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 18: MANAGED SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 19: SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 20: CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 21: NORTH AMERICA IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
  • FIGURE 22: REGIONAL SNAPSHOT: ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE IT BFSI MARKET DURING THE FORECAST PERIOD
  • FIGURE 23: NORTH AMERICA: MARKET SNAPSHOT
  • FIGURE 24: ASIA PACIFIC: MARKET SNAPSHOT
  • FIGURE 25: KEY DEVELOPMENTS BY LEADING PLAYERS IN THE IT BFSI MARKET FOR 2014-2017
  • FIGURE 26: IBM: COMPANY SNAPSHOT
  • FIGURE 27: IBM: SWOT ANALYSIS
  • FIGURE 28: MICRO FOCUS: COMPANY SNAPSHOT
  • FIGURE 29: MICRO FOCUS: SWOT ANALYSIS
  • FIGURE 30: MICROSOFT: COMPANY SNAPSHOT
  • FIGURE 31: MICROSOFT: SWOT ANALYSIS
  • FIGURE 32: CA TECHNOLOGIES: COMPANY SNAPSHOT
  • FIGURE 33: ACCENTURE: COMPANY SNAPSHOT
  • FIGURE 34: ACCENTURE: SWOT ANALYSIS
  • FIGURE 35: ADOBE SYSTEMS: COMPANY SNAPSHOT
  • FIGURE 36: SAP: COMPANY SNAPSHOT
  • FIGURE 37: SAP: SWOT ANALYSIS
  • FIGURE 38: SALESFORCE: COMPANY SNAPSHOT
  • FIGURE 39: ORACLE: COMPANY SNAPSHOT
  • FIGURE 40: COGNIZANT: COMPANY SNAPSHOT
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