Abstract
This report presents churn statistics for 47 operators worldwide highlighting overall blended churn in addition to the average postpay and prepay churn levels experienced by operators during 2007. We compare churn levels with previous financial years and provide commentary on those operators which experienced the largest increase and decrease in churn over the year. Our benchmark statistics also highlight churn by market entry position; by number of MNO competitors; and by mobile market penetration.
Table of Contents
- Presentation Navigation
- Average Monthly Churn During 2007 (47 Operators)
- A Prepay Customer Churns when the Customer....
- Prepay Churn Comparisons Are Difficult
- Average Monthly Blended Churn During 2007 (47 Operators)
- Average Monthly Postpay Churn During 2007 (27 Operators)
- Average Monthly Prepay Churn During 2007 (12 Operators)
- Average Monthly Churn Historical Trends
- Monthly Churn Trends, 2007-2006 YoY (47 Operators)
- Average Monthly Churn, Decreasing YoY (2007 vs. 2006, Top 8 Improvers)
- Average Monthly Churn, Increasing YoY (2007 vs. 2006, Bottom 8)
- Monthly Churn by Market Entry Position (38 Operators)
- Monthly Churn by Number of MNO Competitors (42 Operators)
- Monthly Churn by Mobile Market Penetration (47 Operators)
- Monthly Churn by Prepay Customer Penetration (42 Operators)
