Abstract
This IDC study presents the IT services industry in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for thirteen foundation market categories.
The study ranks the top IT services providers by their 2007 revenues and includes detailed profiles of their IT services portfolios for the top ten, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC' s foundation market categories are also provided.
The study answers the following questions:
- What are IDC' s predictions for spending on IT services, what are the assumptions for forecast numbers, and what impact will these have on the market forecasts?
- What are the new trends in IT services delivery, such as outsourcing and business services?
- Who are the market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?
"The growth of outsourcing of non-core processes and the adoption of SOA are prompting enterprises to shift toward a tighter alignment of business and technology. Although such alignment is critical, it is not enough. Ultimately, organizations will seek to remove any distinction or separation between IT and business in order to obtain convergence. This will not happen today or tomorrow, nor even within the next few years, but it is worth noting that this shift has already begun, albeit slowly and gradually." - Bo?tjan Klajn?cak, Country Manager, IDC Adriatics
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Executive Summary
- Figure: Spending on IT Services (Euro) by IDC' s IT Services Engagement Types in Slovenia, 2006 and 2007
- Figure: Spending on IT Services (USD) by IDC' s IT Services Engagement Types in Slovenia, 2006 and 2007
- Situation Overview
- Overview of the IT Services Market
- Trends in Services Procurement
- Searching for Import - Export Equilibrium
- Growing CAD Market - Diminishing Internal IT Departments?
- SME Opportunity Bigger than Ever
- Leading IT Services Vendors
- Table: Overview of the Leading IT Services Companies in Slovenia According to IT Services Revenue (US$M), 2007
- Table: Overview of the Top 10 IT Services Companies According to IT Services Revenue (US$M) Provisioned in the Slovenia, 2007
- General Market Characteristics
- Economic and Political Environment
- Table: Key Economic Indicators for Slovenia, 2006-2008
- IT Environment
- Drivers
- Inhibitors
- Overview of the Information Technology Services Market by Foundation Markets
- Table: IDC' s IT Services Overview Market Map
- Table: Overview of IT Services Spending (US$M) by IDC Foundation Market in Slovenia, 2007
- Figure: Spending (US$M) on IT Services by IDC' s IT Services Engagement Types in Slovenia, 2007
- Support and Training Services Market
- Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Slovenia by IT Services Revenue (US$M), 2007
- Hardware Support and Installation Services
- Figure: Vendor Share of the Hardware Support and Installation Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Hardware Support and Installation Foundation Market in Slovenia, 2007
- Software Support and Installation Services
- Figure: Vendor Share of the Software Support and Installation Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Software Support and Installation Foundation Market in Slovenia, 2007
- IT Training and Education
- Figure: Vendor Share of the IT Training and Education Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the IT Training and Education Foundation Market in Slovenia, 2007
- IDC Analysis of Support and Training Macromarket
- Project Services Macromarket
- Figure: Overview of the Leading Providers of the Project Services Macromarket in Slovenia by IT Services Revenue (US$M), 2007
- Network Consulting and Integration
- Figure: Vendor Share of the Network Consulting and Integration Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Network Consulting and Integration Foundation Market in Slovenia, 2007
- Systems Integration
- Figure: Vendor Share of the Systems Integration Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Systems Integration Market in Slovenia, 2007
- Information System Consulting
- Figure: Vendor Share of the Information System Consulting Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Information System Consulting Market in Slovenia, 2007
- Applications Consulting and Customization
- Figure: Vendor Share of the Applications Consulting and Customization Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Applications Consulting and Customization Foundation Market in Slovenia, 2007
- Custom Application Development
- Figure: Vendor Share of the Custom Application Development Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Custom Application Development Foundation Market in Slovenia, 2007
- IDC Analysis Project Services Macromarket
- Outsourcing Macromarket
- Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Slovenia by IT Services Revenue (US$M), 2007
- Application Management Outsourcing
- Figure: Vendor Share of the Application Management Outsourcing Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Application Management Outsourcing Foundation Market in Slovenia, 2007
- Information System Outsourcing
- Figure: Vendor Share of the Information System Outsourcing Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Information System Outsourcing Foundation Market in Slovenia, 2007
- Network and Desktop Outsourcing Services (NDOS)
- Figure: Vendor Share of the Network and Desktop Outsourcing Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Network and Desktop Outsourcing Foundation Market in Slovenia, 2007
- Hosted Application Management
- Figure: Vendor Share of the Hosted Application Management Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Hosted Application Management Foundation Market in Slovenia, 2007
- Hosting Infrastructure Services
- Figure: Vendor Share of the Hosting Infrastructure Services Foundation Market in Slovenia by IT Services Revenue (US$M), 2007
- Table: Total Contract Opportunity (US$M) on the Hosting Infrastructure Services Foundation Market in Slovenia, 2007
- IDC Analysis Outsourcing Services Macromarket
- Overview of the Information Technology Services Market by Vendor Category
- The Services Landscape
- Figure: Market Share of IT Services Revenue (US$M) by Vendor Category in Slovenia, 2007
- Technology Vendors
- System Integrators
- Independent Software Vendors
- Indirect Channel Partners
- Big Four and Other Consulting Firms
- Outsourcers/Pure-Plays
- Overview of IT Services Spending by Vertical Market
- Figure: Overview of IT Services Spending (US$M) by Vertical Market in Slovenia, 2007
- Combined Finance Sector
- Combined Government Sector
- Combined Manufacturing Sector
- Telecommunications Sector
- Table: Overview of IT Services Spending (US$M) by Vertical Market in Slovenia, 2007
- Figure: Spending (US$M) on IT Services by Vertical Market in Slovenia, 2007
- Overview of the IT Services Market
- Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the IT Services Market in Slovenia, 2008-2012
- Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Slovenia, 2007-2012
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Slovenia, 2007-2012
- Forecast According to IDC Engagement Type
- Hardware Support and Installation Services
- Software Support and Installation Services
- IT Training and Education
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Slovenia, 2007-2012
- Network Consulting and Integration
- Systems Integration
- Information System Consulting
- Applications Consulting and Customization
- Custom Application Development
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Slovenia, 2007-2012
- Information Systems Outsourcing
- Network and Desktop Outsourcing Services
- Application Management
- Hosted Application Management
- Hosting Infrastructure Service Providers
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Slovenia, 2007-2012
- Market Context
- Figure: Comparison of Forecast for IT Services Spending (US$M) in Slovenia, 2007-2011 versus 2008-2012
- Table: Comparison of Forecast for IT Services Spending (US$M) in Slovenia, 2007-2011 versus 2008-2012
- Vendor Profiles
- Hermes Softlab
- Services Overview
- Figure: Overview of HERMES Softlab' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of HERMES Softlab' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of HERMES Softlab' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Hermes Softlab, 2007-2012
- SRC.SI
- Services Overview
- Figure: Overview of SRC.SI' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of SRC.SI' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of SRC.SI' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of SRC.SI, 2007-2012
- Actual IT
- Services Overview
- Figure: Overview of Actual IT' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of Actual IT' s IT Services Revenue by Vertical Market in Slovenia2007
- Table: Overview of Actual IT' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Actual IT, 2007-2012
- S&T
- Services Overview
- Figure: Overview of S&T' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of S&T' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of S&T' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of S&T, 2007-2012
- IBM
- Services Overview
- Figure: Overview of IBM' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of IBM' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of IBM' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of IBM, 2007-2012
- NIL
- Services Overview
- Figure: Overview of NIL' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of NIL' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of NIL' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of NIL, 2007-2012
- Comtron
- Services Overview
- Figure: Overview of Comtron' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of Comtron' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of Comtron' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Comtron, 2007-2012
- SAP
- Services Overview
- Figure: Overview of SAP' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of SAP' s IT Services Revenue by Vertical Market Slovenia, 2007
- Table: Overview of SAP' s Contracts, 2007
- SWOT Analysis.
- Table: SWOT Analysis of SAP, 2007-2012
- Avtenta.si
- Services Overview
- Figure: Overview of Avtenta.si' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of Avtenta.si' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of Avtenta.si' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Avtenta.si, 2007-2012
- Marand
- Services Overview
- Figure: Overview of Marand' s IT Services Revenue by IDC Engagement Type in Slovenia, 2007
- Clients and Contracts
- Figure: Overview of Marand' s IT Services Revenue by Vertical Market in Slovenia, 2007
- Table: Overview of Marand' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Marand, 2007-2012
- Hermes Softlab
- Essential Guidance
- Develop Business Process Expertise
- Offer a Well-Rounded Range of Services without Sacrificing Quality
- Acquisition of or Partnership with Small IT Services Providers as Means of Growth
- Learn More
- Related Research
- Definitions
- Foundation Markets
- Hardware Support and Installation
- Software Support and Installation
- IT Education and Training
- IT Consulting
- Systems Integration
- Network Consulting and Integration
- Application Consulting and Customization
- Custom Application Development
- Outsourcing (as an Engagement Type)
- IS Outsourcing
- Network and Desktop Outsourcing (NDOS)
- Application Management
- Hosted Application Management
- Hosting Infrastructure Services
- Foundation Markets
- Methodology
- Overview
- Research Sources
- Revenue Recognition
- Notes on Forecasting
- Synopsis
















