[英文调查报告书] 克罗埃西亚IT服务

Abstract

This IDC study presents the IT-services industry in 2007 and forecasts expenditure on IT services through 2012. The study contains market size, vendor market shares, and forecasts for 13 foundation market categories.

The study ranks the top IT services providers by their 2007 revenues and includes detailed profiles of their IT-services portfolios for the top ten, their presence in individual vertical markets, and their largest contracts. The top services providers for each of IDC' s foundation-market categories are also provided.

The study answers the following questions:

What are IDC' s predictions for spending on IT services, what are the assumptions for forecast numbers, and what impact will these have on the market forecasts?
What are the new trends in IT services delivery, such as outsourcing?
Who are the market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?

"The Croatia IT services market is growing rapidly, in line with the country' s preparations for EU membership. The economic slowdown and rising inflation predicted for the immediate future, however, could slow this growth considerably." - Boris ?itnik, Managing Director, IDC Adriatics.

Table of Contents
IDC Opinion
In This Study
- Methodology
- Executive Summary
- Figure: Spending (HRK M) on IT Services by IDC' s IT Services Engagement Types in Croatia, 2006 and 2007
- Figure: Spending (USD$M) on IT Services by IDC' s IT Services Engagement Types in Croatia, 2006 and 2007
Situation Overview
- General Market Characteristics
  - Economic and Political Environment
  - Table: Key Economic Indicators for Croatia, 2006-2008
  - IT Environment
    - Drivers
    - Inhibitors
- Overview of the IT Services Market
  - Slowing IT Services Procurements
  - Finance and Telecoms Drive Market
  - Two Notable Changes in Coverage
  - Significant Tenders/Contracts
  - Surge in IT Services Exports
  - Mergers and Acquisitions on the Way, but Market Consolidation a Way Off
  - Leading IT Services Vendors
  - Table: Overview of the Leading IT Services Companies in Croatia According to IT Services Revenue (US$M), 2007
  - Table: Overview of the Leading IT Services Companies in Croatia According to IT Services Revenue - Demand Side (US$M), 2007
- Overview of the Information Technology Services Market by Foundation Markets
- Table: IDC' s IT Services Overview Market Map
- Table: Overview of IT Services Spending (US$M) by IDC Foundation Market in Croatia, 2007
- Figure: Spending (US$M) on IT Services by IDC' s IT Services Engagement Types in Croatia, 2007
  - Support and Training Services Macromarket
  - Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Croatia by IT Services Revenue (US$M), 2007
    - Hardware Support and Installation Services
    - Figure: Vendor Share of the Hardware Support and Installation Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Hardware Support and Installation Foundation Market in Croatia, 2007
    - Software Support and Installation Services
    - Figure: Vendor Share of the Software Support and Installation Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Software Support and Installation Foundation Market in Croatia, 2007
    - IT Training and Education
    - Figure: Vendor Share of the IT Training and Education Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the IT Training and Education Foundation Market in Croatia, 2007
      - IDC Analysis: Support and Training Services Macromarket
  - Project Services Macromarket
  - Figure: Overview of the Leading Providers in the Project Services Macromarket in Croatia by IT Services Revenue (US$M), 2007
    - Network Consulting and Integration
    - Figure: Vendor Share of the Network Consulting and Integration Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Network Consulting and Integration Foundation Market in Croatia, 2007
    - Systems Integration
    - Figure: Vendor Share of the Systems Integration Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Systems Integration Market in Croatia, 2007
    - Information System Consulting
    - Figure: Vendor Share of the Information System Consulting Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Information System Consulting Market in Croatia, 2007
    - Application Consulting and Customization
    - Figure: Vendor Share of the Applications Consulting and Customization Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Application Consulting and Customization Foundation Market in Croatia, 2007
    - Custom Application Development
    - Figure: Vendor Share of the Custom Application Development Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Custom Application Development Foundation Market in Croatia, 2007
      - IDC Analysis: Project Services Macromarket
  - Outsourcing Macromarket
  - Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Croatia by IT Services Revenue (US$M), 2007
    - Application Management Outsourcing
    - Figure: Vendor Share of the Application Management Outsourcing Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Application Management Outsourcing Foundation Market in Croatia, 2007
    - Information System Outsourcing
    - Figure: Vendor Share of the Information System Outsourcing Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Information System Outsourcing Foundation Market in Croatia, 2007
    - Network and Desktop Outsourcing Services
    - Figure: Vendor Share of the Network and Desktop Outsourcing Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Network and Desktop Outsourcing Foundation Market in Croatia, 2007
    - Hosted Application Management
    - Figure: Vendor Share of the Hosted Application Management Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Hosted Application Management Foundation Market in Croatia, 2007
    - Hosting Infrastructure Services
    - Figure: Vendor Share of the Hosting Infrastructure Services Foundation Market in Croatia by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Hosting Infrastructure Services Foundation Market in Croatia, 2007
      - IDC Analysis: Outsourcing Services Macromarket
- Overview of the Information Technology Services Market by Vendor Category
  - The Services Landscape
  - Figure: Market Share of IT Services Revenue (US$M) by Vendor Category in Croatia, 2007
  - Technology Vendors
  - Systems Integrators
  - Independent Software Vendors
  - Indirect Channel Partners
  - The Big Four and Other Consulting Firms
  - Outsourcers/Pure-Plays
- Overview of IT Services Spending by Vertical Market
- Figure: Overview of IT Services Spending (US$M) by Vertical Market in Croatia, 2007
  - Finance Sector
  - Government Sector
  - Telecommunications Sector
  - Table: Overview of IT Services Spending (US$M) by Vertical Market in Croatia, 2007
  - Figure: Spending (US$M) on IT Services by Vertical Market in Croatia, 2008-2010
Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for Croatia IT Services Market, 2008-2012
- Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Croatia, 2007-2012
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Croatia, 2007-2012
- Forecast According to IDC Engagement Type
  - Hardware Support and Installation Services
  - Software Support and Installation Services
  - IT Training and Education
  - Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Croatia, 2007-2012
  - Network Consulting and Integration
  - Systems Integration
  - Information System Consulting
  - Applications Consulting and Customization
  - Custom Application Development
  - Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Croatia, 2007-2012
  - Application Management Outsourcing
  - Information Systems Outsourcing
  - Network and Desktop Outsourcing Services
  - Hosted Application Management
  - Hosting Infrastructure Service
  - Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Croatia, 2007-2012
- Market Context
- Figure: Comparison of Forecast for IT Services Spending (US$M) in Croatia, 2007-2011 versus 2008-2012
- Table: Comparison of Forecast for IT Services Spending (US$M) in Croatia, 2007-2011 versus 2008-2012
- Vendor Profiles
  - Siemens IT Solutions and Services
    - Services Overview
    - Figure: Overview of Siemens SIS' IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of Siemens SIS' IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of Siemens SIS' Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Siemens SIS, 2007-2012
  - Combis
    - Services Overview
    - Figure: Overview of Combis' IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of Combis' IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of Combis' Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Combis, 2007-2012
  - Apis IT
    - Services Overview
    - Figure: Overview of APIS IT' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of APIS IT' s IT Services Revenue by Vertical Market in Croatia2007
    - Table: Overview of Apis IT' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Apis IT, 2007-2012
  - IBM
    - Services Overview
    - Figure: Overview of IBM' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of IBM' s IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of IBM' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of IBM, 2007-2012
  - S&T Croatia
    - Services Overview
    - Figure: Overview of S&T Croatia' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of S&T Croatia' s IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of S&T Croatia Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of S&T Croatia, 2007-2012
  - King ICT
    - Services Overview
    - Figure: Overview of KING ICT' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of KING ICT' s IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of King ICT' s' Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of King ICT, 2007-2012
  - FINA
    - Services Overview
    - Figure: Overview of FINA' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of FINA' s IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of FINA' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of FINA, 2007-2012
  - HP
    - Services Overview
    - Figure: Overview of HP' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of HP' s IT Services Revenue by Vertical Market Croatia, 2007
    - Table: Overview of HP' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of HP, 2007-2012
  - Ericsson Nikola Tesla
    - Services Overview
    - Figure: Overview of Ericsson Nikola Tesla' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of Ericsson Nikola Tesla' s IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of Ericsson Nikola Tesla' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Ericsson Nikola Tesla, 2007-2011
  - Infodom
    - Services Overview
    - Figure: Overview of Infodom' s IT Services Revenue by IDC Engagement Type in Croatia, 2007
    - Clients and Contracts
    - Figure: Overview of Infodom' s IT Services Revenue by Vertical Market in Croatia, 2007
    - Table: Overview of Infodom' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Infodom, 2007-2012
Essential Guidance
- Facing Challenges of Globalization
- Increase Supply of IT Professionals
- Bring New Competencies and IT Jobs to the Country
- Track EU Tenders and EU-Funded Opportunities
Learn More
- Related Research
- Definitions
  - Foundation Markets
    - Hardware Support and Installation
    - Software Support and Installation
    - IT Education and Training
    - IT Consulting
    - Systems Integration
    - Network Consulting and Integration
    - Application Consulting and Customization
    - Custom Application Development
    - Outsourcing (as an Engagement Type)
    - IS Outsourcing
    - Network and Desktop Outsourcing (NDOS)
    - Application Management
    - Hosted Application Management
    - Hosting Infrastructure Services
- Methodology
  - Overview
  - Research Sources
  - Revenue Recognition
  - Notes on Forecasting
- Synopsis

克罗埃西亚IT服务市场：2008年至2012年预测及2007年的销售企业市占率

Croatia IT Services 2008-2012 Forecast and 2007 Vendor Shares

Abstract

Table of Contents