Abstract
This IDC study presents the results of IDC' s 2008 IT Leasing and Financing Survey, which questioned 208 IT professionals directly involved in the IT procurement process from various industries and various company sizes on their current IT leasing and financing usage, their needs and wants regarding leasing and financing, and their satisfaction with their current providers.
"Customers' wants and needs and providers' principle business objectives are aligned. Customers want flexibility and choice in software and services financing. Providers want business growth. The missing ingredient Innovation and investment in products that offer greater value to customers." - Jennifer Koppy, research manager, and Joseph Pucciarelli, research director, IDC' s Technology Financing Strategies Service
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Survey Demographics and Methodology
- Executive Summary
- Situation Overview
- Why IT Organizations Lease
- Figure: Organizations' Motivations for Leasing or Financing IT Equipment, Software, and Services
- Figure: Organizations' Reasons for Leasing or Financing IT Equipment, Software, and Services, 2007 and 2008
- Critical Functions of a Leasing and Financing Provider
- Figure: Functions for Which Organizations Depend on Leasing Companies
- Alternatives to Leasing
- Figure: Organizations' Level of Interest in Alternative Acquisition Options
- Timing of Decision Making for Leasing and Financing Options
- Figure: Timing of Acquisition Decisions and Leasing/Financing Options
- Impact of U.S. Economic Stimulus Plan and Accounting Standards on Leasing
- Figure: Impact of U.S. Economic Stimulus Plan on Leasing
- Figure: Changes to U.S. Accounting Standards and Impact on Leasing
- Importance of Offering Leasing and Financing
- Figure: Leasing/Financing Role in Equipment Selection and Procurement
- Customer Satisfaction Results and Points of Pain
- Figure: Organizations' Satisfaction with Leasing Company Processes
- Figure: End-User Points of Pain
- Figure: Satisfaction Ratings, 2007 and 2008
- Insights from Nonlessors
- Figure: Reasons Not to Lease IT Equipment, Software, and Services
- Figure: Factors That Would Motivate Nonlessors to Lease IT Equipment, Software, and Services
- Future Outlook
- Essential Guidance
- Figure: Factors That Would Drive More Leasing
- Learn More
- Related Research
- Appendix: Respondent Demographics and Spending
- Table: Respondent Demographics: Company Size by Number of Employees
- Table: Respondent Demographics: Primary Line of Business
- Table: Respondent Demographics: Current Title or Role
- Table: Respondent Demographics: 2007 Spending on IT Hardware, Software, and Services
- Table: Respondent Demographics: Leasing and Financing Companies Used
- Synopsis
