Abstract
This IDC study examines the printing and imaging buying behaviour and usage patterns of organisations in the banking, financial services, and insurance (BFSI) sector in Australia, and provides insights into the corresponding opportunities available to printing and imaging vendors. The research draws input from a survey of BFSI organisations, and uniquely combines the results with IDC' s ongoing research on IT spending and user segmentation, as well as printing and imaging to provide an in-depth analysis. The overarching objective of this study is to analyse the market opportunity for printing and imaging vendors in the BFSI sector in Australia. The study is third in a series analysing printing and imaging opportunities by different business size category and vertical market.
"BFSI companies, which are advanced users of technology, demonstrate an above-average awareness and understanding of both their printing and imaging usage patterns, and the associated operational costs. According to IDC' s research, the proportion of BFSI firms with absolutely no understanding of their printing and imaging habits as well as related costs was lower than the cross-industry average. However, this does not assuage the need for customer education completely, as grey areas certainly do exist," says Rishi Ghai, program manager, Hardcopy Peripheral, IDC Australia and New Zealand.
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Situation Overview
- Uniqueness of the Australia Banking, Financial Services, and Insurance Industry
- Figure: Australia IT Spending by Vertical Segment
- Figure: Australia Banking, Financial Services, and Insurance IT Spending
- Subcomponents of the Australia Banking, Financial Services, and Insurance Spending on IT Services, Hardware, and Software
- Key Performance Criteria
- Table: Australia Banking, Financial Services, and Insurance Summary of Key Performance Criteria
- Banking
- Financial Services
- Insurance
- Printing and Imaging Spending Expectations
- Figure: Australia Banking, Financial Services, and Insurance Planned Spending on Printing and Imaging
- Printing and Imaging Purchase Criteria: Which Factors Matter the Most?
- Figure: Australia Banking, Financial Services, and Insurance Printing and Imaging Purchase Decision Criteria
- Understanding of Printing and Imaging Usage Patterns and Operational Costs
- How Well Do Banking, Financial Services, and Insurance Organisations Understand Their Printing and Imaging Usage Patterns?
- Figure: Australia Banking, Financial Services, and Insurance Understanding of Printing and Imaging Usage Patterns
- How Well Do Banking, Financial Services, and Insurance Organisations Understand Their Printing and Imaging Operational Costs?
- Figure: Australia Banking, Financial Services, and Insurance Understanding of Printing and Imaging Operational Costs
- Printing and Imaging Habits and Device Preferences: Facts and Figures
- Printing and Imaging Habits
- What Is the Finance Industry' s Average Monthly Page Volume?
- How Much of the Finance Industry' s Hardcopy Output Is in Colour?
- How Large Is the Finance Industry' s A3 Hardcopy Output?
- How High Is the Finance Industry' s Hardcopy Output in Duplex Mode?
- Between Printing and Copying, What Do Firms in the Finance Industry Use More to Produce Hardcopy Documents?
- Figure: Australia Banking, Financial Services, and Insurance Printing and Imaging Usage Pattern
- Printing and Imaging Device Preferences
- Technology Preference: Laser/Copier Versus Inkjet
- Device Engine Preference: Printer- Versus Copier-Based Devices
- Output Tone Preference: Colour Versus Monochrome
- Form Factor Preference: Single-Function Versus Multifunction
- Figure: Australia Banking, Financial Services, and Insurance Printing and Imaging Device Preferences
- Printing and Imaging Habits
- Printing and Imaging Infrastructure Acquisition: Modes and Sources
- What Is Australia Banking, Financial Services, and Insurance Firms' Key Mode of Acquiring a Printing and Imaging Infrastructure?
- Figure: Australia Banking, Financial Services, and Insurance Preferred Modes of Acquiring Printing and Imaging Hardware
- Where Do Banking, Financial Services, and Insurance Firms Source Their Printing and Imaging Hardware?
- Figure: Australia Banking, Financial Services, and Insurance Preferred Sources of Acquiring Printing and Imaging Hardware
- Vendor Preference: Top 3 Favourites
- Figure: Australia Banking, Financial Services, and Insurance Vendor Preference: Top 3 Favourites
- Management of Printing and Imaging: How Prevalent Is the Outsourcing Trend?
- Figure: Australia Banking, Financial Services, and Insurance Management of Printing and Imaging Infrastructure
- Future Outlook
- Future Printing and Imaging Spending
- Table: Australia Banking, Financial Services, and Insurance Printing and Imaging Spending, 2006-2011 (A$M)
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the Australia Banking, Financial Services, and Insurance Printing and Imaging Spending, 2007-2011
- Essential Guidance
- Learn More
- Related Research
- Definitions
- Banking, Financial Services, and Insurance
- Hardcopy Peripherals
- Hardcopy Peripheral Product-Type Definitions
- Computing Hardware
- Hardware Shipments
- Hardware Average Selling Prices and Value of Shipments
- IT Services
- Packaged Software
- Synopsis
