Abstract
This strategic analysis is part of Frost & Sullivan' s continued coverage of the North American enterprise telephony marketplace, with special focus on open-source IP telephony. For the purposes of this research, the telephony market comprises telephony systems or private branch exchanges (PBXs) built on open-source software and capable of supporting both IP and analog endpoints. The research also provides insight into the ecosystem needed to support the open-source telephony initiative. The study highlights key technology and market trends that are impacting the open-source telephony market. It provides profiles of selected market participants and an analysis of the competitive landscape.
Table of Contents
1. OPEN-SOURCE TELEPHONY - A SERIOUS CONTENDER IN THE NORTH AMERICAN MARKET
Market Overview
- Introduction
- Definitions
- State of Telephony Market Lends itself to Open-source Adoption
- Drivers of Open-source Telephony Adoption
Paths to Market with Open-source Solutions
- Introduction
- Level 1 - Open-source Telephony Software/Projects Lower Barrier to Entry
- Level 2 - Open-Source Distributions and User Interfaces Aid Adoption
- Level 3 - Complete Solutions and Turn-key Appliances
Market and Technology Trends
- Appliance-based Solutions Gather Steam
- Increasing International Traction
- Open-source Telephony Serves as a Platform for Creating Innovative Applications
Open-source Telephony User Characteristics
- Incumbent Telecom Equipment Vendors and Resellers
- Customers of Open-source Telephony
Challenges for Future Adoption and Conclusions
- Challenges for Adoption
- Conclusions
