Abstract
Overview
Introduction
The global B2C eCommerce market is still growing exponentially as both retailers and consumers embrace the medium. The effect on parcels distribution has been significant although further development of the market will have to cope with a number of obstacles. New competitors and innovations are presenting a dynamic environment in which parcel carriers have to adapt their strategy.
Scope
- Detailed analysis of the B2C market, forecasts by segment and competitive positions for Europe plus market size and growth levels for other regions
- Overview of drivers and trends of the B2C market by region and the opportunities and challenges with which companies are confronted
Highlights
Demand for home deliveries has become one of the main growth drivers in the express and parcels market over recent years and continues to transform markets and competitive dynamics in many countries around the world.
Trends within eCommerce, internet penetration, new supply chain models, social demographics, innovations and new service providers are creating a dynamic environment in which parcel and express companies will have to adapt their strategies in order to gain a competitive advantage.
Reasons to Purchase
- Understanding what is driving growth of B2C parcel volumes, its current market size and growth forecasts by region
- Understanding how to take advantage of he opportunities in the B2C parcels market in terms of product categories and delivery methods
Table of Contents
- Overview
- Catalyst
- Summary
- Executive Summary
- Market size and growth forecasts
- Trends and drivers
- Competitive Overview
- Regional comparison
- Opportunities and challenges
- Table of Contents
- Table of figures
- Size and growth of the B2C delivery parcels market
- European B2C parcels market outpaces B2B market
- European market still showing healthy growth prospects
- European B2C parcels market outpaces B2B market
- Trends and drivers of the B2C parcels market
- eCommerce main growth driver of B2C parcels markets
- eCommerce grows at expense of traditional mail order
- eCommerce main growth driver of B2C parcels markets
- Competitive overview
- C2C and International segments showing fastest growth
- B2C - C2C
- Domestic - International
- Premium - Economy
- Market becoming more competitive as new entrants focus on increasing
their market share
- Postal operators still hold almost half of the B2C market
- Selection criteria evolve beyond price as B2C market develops and B2B carriers try to leverage their international and premium service capabilities
- Future market leaders will be those that develop innovations challenging
current delivery methods
- Expanding service portfolio with broader range of delivery options
- New tracking technologies such as RFID and GPS are changing the way parcels are monitored
- Collaboration between the retailers and the B2C parcel carriers drives delivery success
- New supply chain models are changing ways of delivering parcels
- C2C and International segments showing fastest growth
- Regional comparison
- European B2C market shows no sign of maturity whilst Asia records
fastest growth
- Physical and non-physical eCommerce influences B2C volume growth
- Political instability and security concerns about payment methods deterring growth
- Regulatory laws and poor infrastructure can hold back development of the B2C market
- Americas
- Asia-Pacific
- European B2C market shows no sign of maturity whilst Asia records
fastest growth
- Opportunities and challenges
- Opportunities in B2C for parcel carriers exist in 2 man, international
and new delivery methods
- Product range attractive for home delivery is widening
- B2C/C2C cross border volumes can be exploited further
- Cultural awareness
- Central warehouses and direct distribution
- Co-operation between retailers and carriers key to improved customer service
- Expansion of delivery options and alternative methods can radically
alter B2C parcel delivery market
- Additional delivery slots
- Alternative pick-up and drop off points
- Challenges in regulatory and logistical areas are dampening B2C' s growth
potential
- Cross border trade offers potential if it can overcome regulatory obstacles
- Custom duties and regulatory barriers holding back B2C parcel volumes
- VAT exemption distorts competition
- Non recognition of foreign brands and language barriers slowing down international B2C demand
- Digitization of products reduces physical transport requirement
- Delivery Failure main obstacle to efficient delivery and profitable
carrier operations
- Final mile delivery problems
- Improper information flow to the fulfilment centre
- Need for alternative payment solutions
- Opportunities in B2C for parcel carriers exist in 2 man, international
and new delivery methods
- Conclusion
- APPENDIX
- Definitions
- B2C
- Methodology
- Further reading
- Ask the analyst
- Datamonitor consulting
- Disclaimer
- List of Figures
- Figure 1: The European* B2C parcels market will form more than a quarter of total value by 2012
- Figure 2: The European* B2C market to reach nearly E12.5bn by 2012
- Figure 3: EU-12 B2C market by country share (2007)
- Figure 4: B2B versus B2C value by country (2007)
- Figure 5: B2B versus B2C growth rates (2007-2012)
- Figure 6: European B2C market size and growth forecast
- Figure 7: Post office market share of B2C market value (%) in 2007
- Figure 8: Postal operators dominate the B2C market across Europe
- Figure 9: B2C parcel delivery market size forecasts by region (2007-2012)
- Figure 10: Global Comparison of B2C market size and potential
- Figure 11: Top 10 global B2C markets
- Definitions
