欧洲金融服务企业的IT委外趋势

Abstract

This new survey reveals that pressures are mounting that will produce a significant escalation to third party outsourcing by financial services companies. An important sector for data centres, in some cases representing more than 20% of revenues, the report analyses interviews with 43 senior directors of IT in companies ranging from small regional banks to major global investment companies.

Power, cooling and lack of space are identified as the most critical and to the interviewees, apparently insoluble challenges to confront data centres. A majority of those interviewed considered data centre space and power as becoming more important again over the next 12 months.

The report identifies many other current concerns and because of the long term perspective evident in the sector, the outsourcer selected is regarded as a very important collaborative partnership over many years.

Interviewees provide a wealth of information and insight about the very wide range of factors that impact their data centre strategy, both internal and external, and give evidence to the importance of IT within the organisation and its changed role as a source of competitive differentiation.

In defining their selection criteria the report is a valuable tool for both suppliers of data centre services and equipment vendors.

• Review of interviews with financial service companies in Europe
• Analyses business, market, regulatory and technological drivers of third party outsourcing
• European context - London remains focus for majority of interviews
• Case studies
• Assesses criteria used by financial service companies in determining outsource decision
• 12 tables and charts
• 92pp

• Data Centre providers
• Managed Service providers
• Telcos
• Utility & on-demand computing companies
• User organisations
• Property/Real Estate firms
• Investors in the data centre sector
• Equipment Vendors
• Consultants
• Regulatory bodies

Table of Contents

PART ONE - Executive Summary and Overview

• 1.1 Executive summary
• 1.2 Overview and Introduction
• 1.3 Methodology

PART TWO - Financial Services Market

• 2.1 Background
• 2.2 Market segmentation
• 2.3 Business drivers
• 2.4 IT drivers
• 2.5 Regulatory drivers
• 2.6 Data centre needs
• 2.7 Future demand
• 2.8 Conclusions

PART THREE - Data Centre Strategy

• 3.1 In-house vs outsourced
• 3.2 Hybrid strategies
• 3.3 Perception of suppliers
• 3.4 Conclusions

PART FOUR - Selection Criteria

• 4.1 Security
• 4.2 Performance and reliability
• 4.3 Location
• 4.4 Price
• 4.5 Power
• 4.6 SLAs
• 4.7 Environmental issues
• 4.8 Long-term relationship
• 4.9 Expansion and pan-European opportunities
• 4.10 Certification and standards
• 4.11 Office space

PART 5 - Conclusions and Recommendations

• 5.1 How market will develop
• 5.2 How users should utilize third party providers
• 5.3 How third party providers should meet the needs of financial services community

• Chart 1. What is the status of your current data centre facilities?
• Chart 2. How quickly are your data needs growing each year?
• Chart 3. Which of the following are you implementing or already have implemented?
• Chart 4. How is data centre space and power, compared to two years ago?
• Chart 5. How important will data centre space and power be in 12 months time?
• Chart 6. When will your current data centre capacity run out of space and/or power?
• Chart 7. Supply and demand of carrier neutral colocation space in London
• Chart 8. How difficult is to secure new data centre space and power?
• Chart 9. What are your current data centre plans?

• Table 1. Impact of IT on global investment bank by region and business.
• Table 2. Options and benefits for the IT Roadmap
• Table 3. Average power requirements per rack expected to 2020